The Proofpoint Technical Training organization educates customers, partners, and Proofpoint employees globally on Proofpoint products, solutions, and best practices. We are seeking a talented and experienced Technical Instructor to deliver Proofpoint’s technical curriculum for these target audiences. The courseware covers Proofpoint’s People-Centric Email security and advanced threat protection solutions reinforced with practical, real world hands-on lab exercises.

Proofpoint is expanding globally, and this candidate will be our primary technical training contact for the EMEA region. This is a great opportunity to help kick-start the global expansion for Technical Training. Must have experience working closely with internal and external customers and partners, outstanding relationship building skills, and a deep understanding of adult learning techniques and classroom management.

Your day-to-day

- Deliver classroom Instructor Led Training (ILT) and Virtual Instructor-Led Training (VILT) on Proofpoint’s family of advanced threat protection products

- Deliver customized onsite training for key customers and partners

- Meet with Proofpoint sales teams and with our customers to understand needs and develop training plans

- Establish and nurture relationships with Proofpoint channel account managers and Partners

- Assist in the design and support of technical labs and lab environments tailored to help customers use Proofpoint products

- Work independently, but collaborate regularly with a team of curriculum developers and technical trainers

- Provide feedback and guidance to courseware developers

- Continuous learning – stay up to speed on the latest Proofpoint products and technologies

- Attend TOIs and other product training and learn Proofpoint products from pre-release stage

- Work with product development and engineering teams

- This position requires up to 50% travel

What you bring to the team

- Passion for teaching, learning, and customer enablement

- Creativity in training delivery and classroom management

- In-depth technical knowledge of secure messaging, cloud security or other cyber-security related field

- Experience with email solutions such as Exchange or expert level knowledge of SMTP

- Deep understand of networking and the most common protocols; SMTP, LDAP, HTTP, etc.

- Relevant technical training and/or courseware development experience in IT, Networking, or Telecommunications industries

- Excellent inter-personal, written and verbal communication and documentation skills

- Industry and vendor certifications in the listed technologies are a plus.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!