Customer Success Agent

Qualifier.ai Stockholm Full-time
Salary Competitive
Qualifier.ai is a fast-growing SaaS-startup whose platform is to help companies increase their sales and stop spending time on unnecessary manual work. Founded in 2018, the company has grown rapidly and now has a customer base with over 400 clients all around the world. We're now looking for an addition to our Customer Success team currently consisting of four other team members.

The role:

  • External support towards our clients and users

  • Make sure (together with the rest of the CS-team) that customers are onboarded in the best way possible

  • Together with the founders develop the Customer Success team from the ground up

  • Help with feedback from customers, with product development

  • Internal support towards the Sales-team and the Customer Success-team

 

Qualifications:

  • Have 1-2 years of experience in a customer-oriented role

  • Love talking to customers and solving their problems

  • Like to have a lot of responsibility and like to take own initiatives

  • Fluent in Swedish and English, both in speech and in writing

  • Be a positive person that sees opportunities where others might see problems

  • Be incredibly driven and like to work hard

  • Be a humble fearless team player

 

Offer:

  • Salary based on past experience

  • Monthly SL-card

  • Personal wellness of 5000 SEK/year

  • Flexible hours

  • Regular activities with company and team members

The role will come with a lot of possibilities for personal development. We're looking for a team player to grow with us, and everything is possible. Maybe you'd like to be to eventually become our next Customer Success Manager? Or perhaps you want to develop your sales-skills and work with Account Management in the future - your personal development is important to us!

Here at Qualifier.ai, education or past working experiences are not as important as having a passion for helping our customers.

 

Application

To apply for this position you are welcome to send your CV via The Hub.

For more information or questions please contact us at info@qualifier.ai

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

See all 10 benefits

Working at
Qualifier.ai

Qualifier.ai – Conversations with warm leads straight to your inbox. Qualifier.ai automatically gets you in touch with qualified leads, so your sales team can focus on what they do best – selling. Founded in Stockholm, Sweden in 2018. Tackling the problem of finding and contacting leads through a mixture of deep learning and keywords-based automation.

Read more about Qualifier.ai

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