At Puppet, Product Management plays a central role in driving product prioritization and business objectives by collaborating with user experience, engineering and go-to-market teams. Our team works across all levels of Puppet and our customer’s organizations; engaging with executive stakeholders and with highly technical developers and practitioners. You’ll do your best work at Puppet with incredibly talented and passionate people from all walks of life!

Meaningful work you’ll contribute  

- Represent the customer by understanding their needs and being their champion. With a constant pulse on the market, customers, competitors, and technology trends, you are uniquely positioned to discover and develop market leading solutions. 

- Serve as a product manager, leading one or more cross-functional teams that collaborate to iteratively define, build, test, document and launch capabilities in Puppet Enterprise, our flagship product. 

- Source and analyse feedback from a variety of sources to identify underlying user needs and opportunities.

- Build clearly prioritised, documented, and communicated product roadmaps, agile stories, and acceptance criteria. 

- Partner cross-functionally with user experience specialist and software engineering leads to ensure that customer problems are well-defined, solutions are designed with their needs in mind, and the actual software is built to suit. 

You are…

- The customer’s champion. We serve our customers by managing their expectations and delivering what we promise. 

- An entrepreneurial-minded spirit—you enjoy the challenge of expanding new territory and have a knack for building land-and-expand strategy. 

- A team player—you understand product development is a challenge best tackled as a team effort. You effectively partner with your engineering, UX/UI, Sales, and Marketing counterparts effectively utilising their expertise. 

- A skilled negotiator with a knack for identifying the right solutions that best address customers’ needs and articulating the value propositions. You are comfortable leading with influence, not authority - a great product manager rallies a team behind solving the customer's problem, not dictating what they do.

- Scrappy and self-directed. You are skilled at autonomously driving projects in a startup environment with minimal guidance and limited resources while having a ton of freedom and creativity to continue moving forward. You roll up your sleeves and drive execution and results. 

- Valuable experiences and skills you’ll bring to Puppet

- 5-7+ years of Product Manager / Product Owner experience, preferably within an agile environment.

- Enterprise software experience. 

- Working knowledge of agile software delivery with an understanding of Enterprise IT, DevOps or relevant tools.

- Experience in the IT Infrastructure space.

Bonus, but not required (shout about it in your application if you have experience):

- Experience with Puppet or related solutions in the DevOps space is strongly desired. Knowledge of Enterprise IT, DevOps and relevant tools a strong plus.

- Background working in our ecosystem - from platform technologies to DevOps is a plus.

- Experience partnering closely with User Experience and with User Experience best practices.

- Experience with Open Source.

We are hiring at various experience levels and we’re particularly interested in having a diverse team with a broad set of skills and viewpoints. If this seems like your dream job, but you’re not sure if you meet 100% of the qualifications listed above, we encourage you to apply anyway!

*Visa Sponsorship

Please note, this position is not eligible for visa sponsorship.