Customer Services Executive

Modern Democracy Ltd. Derry / Londonderry Full-time
Salary Competitive
Welcome to a different kind of job, helping us deliver solutions to our customers to modernise the democratic process. Modern Democracy is an award-winning, industry leading elections software and services supplier to Local Government in the UK. Everything we achieve at Modern Democracy is down to the quality, talent, vision and determination of our people. Our goal is to become the market leader in Election Day modernisation, starting at the Polling Station.

If you are looking for a career in customer service that offers opportunity for growth with excellent earning potential, then you should talk to us. If you’re creative, ambitious, confident, enthusiastic, commercially aware and have that flair for connecting with people, we’ll equip you with the tools you need to be an integral member of our growing team.

As a Modern Democracy Customer Services Executive, you will be given the best possible start to your career. In this job, you will be responsible for delivering excellent service to our customers.

Every day, you will be interacting with existing and potential customers and, as we like to meet our customers personally when we can, you will be required to travel extensively throughout the UK and Ireland.

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Pension plan
Pension plan

We take care of you, even when you are old and wrinkly.

See all 10 benefits

Working at
Modern Democracy Ltd.

Modern Democracy’s Modern™ platform is a suite of tools to make polling day easier to plan and easier to manage. Supporting democratic services leaders and their teams take control of the process for maximum optimal outcomes. Our Modern™ platform allows you to prepare for every kind of electoral activity and access constant visibility, consistent delivery and real-time information. In simple terms, you have maximum control with minimum risk when planning and managing a successful polling day. Our management team have worked together for more than a decade. Our understanding of election processes and our desire to deliver to our customers, transparent, compliant, accurate and accessible elections drive our passion. Staying focused on our customers′ needs is key to our success and allows us to remain at the forefront of product innovation.

Read more about Modern Democracy Ltd.

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