We solve the money problem for small businesses How; The Moneyflow platform facilitates flexible and instantaneous business loans and investments, through advanced analytics saying yes to more good businesses where others say no. What; We ensure very competitive interest rates on loans and investments. We help small businesses with their cash needs at the “moment of truth”, so they can concentrate on running and growing their business without the headaches.

Your role as a Customer Care Leader:

• One to One customer service 
• Work closely with Marketing, User Experience and the wider internal team.
• Proactive and solution oriented delivery of follow-up, chasing, and escalation.

We emphasise the chemistry among the group in Customer Service and seek an extrovert person, who can contribute to maintain our culture of cooperation and trustworthiness.

• You have an outgoing personality and thrive in a performance-oriented culture.
• You are analytical and can solve complex tasks.
• You have good commercial skills and can collaborate with clients professionally and can establish strong relations over the phone.
• You are motivated by performing best-in-class key account support.
• You are a team worker whilst self-driven and open for changes.
• You are fluent in Danish and English, both verbal and written.