Customer Success Agent - Finnish speaking

Salary Competitive
We are looking for you who want to participate and contribute to a fantastic customer experience at Anyfin. We are a fast-growing and ambitious team, working towards the goal of becoming the borrower's best friend. We want to help people get away from high interest rates and hidden fees.

Working in customer support, you will have good interpersonal skills; as you will interact with customers via e-mail, Facebook, chat and phone. You will continuously improve how we communicate with our customers, our goal is to deliver a world-class service.

This is a broad and varied role with good development opportunities.

 

We offer you:

  • The possibility to help build a fintech company from scratch.
  • Build and launch our service in a new market, alongside an experienced and international team.
  • An entrepreneurial environment with passionate, fun colleagues.
  • Endless development opportunities.

 

We want someone who:

  • Is fluent in Swedish, Finnish and English; in both speech and writing.
  • Looks at endless possibilities - "nothing is impossible".
  • Takes own initiative to improve our service and executes ideas together with our development team.
  • Is able to multi-task under pressure.

 

We believe you:

  • Should have 0-2+ years of experience in customer-focused work.
  • Are keen to learn and willing to take initiative.
  • Are self-motivated, fearless and have a great desire to contribute to the team and spread a positive atmosphere around you.

 

Type of employment:

Full-time employment

Apply now with your resume and personal letter via The Hub. If you have any questions, please contact Oskar Karlsson, responsible for oskar@anyfin.com or by phone +46 (0) 76 040 84 00.

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Working at
Anyfin

Credit cards and part-payments have become a common payment method in Sweden. We are exposed to credit card offers on a daily basis and choosing to use part-payment has become the rule rather than the exception. For many people, this is a way to manage their private economy; by spreading out the highs and lows. For others, it's a way to cope with unforeseen expenses, like when the refrigerator suddenly breaks. Having said that, it has been a long time since someone actually cared about you, the customer, least of all the creditors. You only have to look at the high-interest rates on our part-payment and credit card invoices. Our goal is simple, we don’t want to add to the burden of debt. Rather, make sure no one pays more than they should. Therefore, we never originate new loans, we just lower the rate on the ones you already have.

Read more about Anyfin

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