DevOps Engineer

Salary Competitive
Ultimate.ai is Europe’s leading customer service automation platform. We help businesses like Zalando, Telia and Finnair scale their customer service with artificial intelligence. Ultimate.ai helps agents work faster and smarter, not harder, by providing them AI tools that augment their workflows. For our enterprise clients, we significantly enhance customer experience at lower costs. For agents, we improve job satisfaction and provide freedom to focus on what really matters: the customer.

We want to fundamentally change how people work in customer service. So we need a team of world-class talent. As a DevOps Engineer at ultimate.ai, you’ll be an integral part of this team from day one.

You’ll be instrumental in the design, development and management of our Cloud infrastructure, which controls the deployment of our AI. Infrastructure excellence, with a foundation that is a reliable, flexible, performant and secure is your North Star. You'll work closely alongside development and deep learning teams to build and advance the product. You'll own your work, to build, test and iterate quickly, with direct guidance from our CTO and CSO.

Key responsibilities:

  • Design, development and maintenance of our development operations infrastructure.
  • Drive scalability by ensuring that the development and deployment infrastructure is flexible, easy to manage and to use.
  • Keep systems and customer data secure and improving our resilience to any potential setbacks.
  • Maintain our Docker cluster and our private Cloud AI deployments.
  • Work closely with other members of the development team to ensure new product features are built stable, secure and reliable.
  • Identify any inefficiencies in our software development process and optimise it.

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Pension plan
Pension plan

We take care of you, even when you are old and wrinkly.

Skill development
Skill development

We want to take you from good to great.

See all 7 benefits

Working at
Ultimate.ai

Ultimate.ai is Europe's leading customer service automation platform. We help businesses like Zalando, Telia and Finnair scale their customer service with artificial intelligence.Ultimate.ai helps agents work faster and smarter, not harder, by providing them AI tools that augment their workflows. For our enterprise clients, we significantly enhance customer experience at lower costs. For the agents, we improve job satisfaction and provide freedom to focus on what really matters: the customer.

Read more about Ultimate.ai

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