Want to join a team of young and entrepreneurs who are developing solutions for people living with skin conditions? HelloSkin is looking for a part-time Operational Champion to maintain our e-commerce platforms. This job is for the ambitious person who likes processes and strives for operational excellence and who gets a rush from delivering WOW-feelings to our customers!

About us

• Safety is important. We have screened 3,000+ non-prescription creams and solutions, correlated to scientific evidence, and found that 88% contain potentially unwanted ingredients!
• Personalisation is important. Every skin is different and dynamic. We supply products based on your feedback and experiences from 50,000+ customers across Scandinavia and UK.

The role

We are looking for an ambitious and skilled person that has the right mindset to run a smooth operational machine of e-commerce activities in Scandinavia and United Kingdom.

We imagine that you are a bachelor’s or master’s student and natively speaking and writing Danish as well as fluent in English speech and writing, and that you are looking to grow your career within e-commerce operations. 

You will be working hands-on with all aspects of the value chain that fuels a successful e-commerce operation, all the way from WOW’ing our users by fulfilling orders, customer service, ordering and managing inventory, and email marketing.

Responsibilities

• Daily fulfilment of orders
• Ordering products and packaging for our warehouses in Denmark and United Kingdom
• Customer service
• Maintain four e-commerce websites

Who we are looking for

• You are structured and enjoy taking on challenging tasks
• You have a flair for operations and are able to put yourself in the customer’s shoes to understand their needs
• You are a people person, as you will be the direct link to our customers
• You are motivated by responsibility
• You can work independently, yet you are still a team player
• You have an entrepreneurial mindset and a “get-things-done” attitude

It’s a plus if you

• Have worked with e-commerce and know your way around e-commerce platforms such as Shopify

It’s an absolute necessity that you

• Speak and write Danish and English fluently
• Understand Swedish and Norwegian in writing
• Love working hands-on and focus on executing tasks
• Are organised and have an eye for details
• Are a process geek

What we offer

25 hours per week plus extra hours. The position is limited to 6 months with the possibility for extension and we are looking for the right person to start immediately.

We are a team of 7 that live and breathe to help people with chronic skin conditions. You will be working from our office in central Copenhagen that we share together with the people from LEO Innovation Lab.

You will get company lunch served everyday by our very own office chef, regular Friday bars, fun team events and in general a lot of fun and ‘hygge’.

If you have what it takes to join our e-commerce startup then send your application today. For any questions please contact Simon Quist Thomasen at simon@helloskin.dk, but please submit applications via The Hub.