We're bringing technology to help people on the frontline do their jobs better. We are an early stage voice-first software business in Copenhagen and we're looking for smart, enthusiastic people to join our team. Folks that join the journey will be passionate about helping us build the business from its earliest days. We are determined to build something special that will revolutionise the way frontline businesses work. So we have to find amazing people to make that happen.

We’re looking for our first Customer Success Manager to join our team in Copenhagen. This person will manage working relationships across clients in aviation, hospitality and facilities management and always strive to make them successful with the Whispr products. 

The role

In this role, you will have massive impact on the bottom line performance of the business by nurturing our earliest adopters and ensuring they become our strongest advocators. You will care deeply about customer success, you’re curious about technology and voice, and super passionate about working cross functionally to build the business from the bottom up. 

You will always want folks to be successful with our product, though you will be clear on the functionalities and best practices to ensure long term success. Short term wins don’t work for us, or our customers. You will also be able to spot problems before they become too big too quickly - proactivity is in your bones. 

The skills

• An excellent verbal and written communicator
• A great technical problem solver, especially on the hop as Whispr is deployed
• A keen understanding of our customers verticals, their business models, and workflows - knowing how Whispr fits into their operations is key
• An ability to understand complex frontline operational models, and relate that back to the Whispr products
• An acute sense of what customers need in the moment, and for the future
• The details
• We’re an early-stage startup, but we always want people to feel valued. If there’s something super important to you, let us know. 

The details

We’re an early-stage startup, but we always want people to feel valued. If there’s something super important to you, let us know

• Competitive salary and meaningful equity
• Open vacation policy
• Macbooks, or whatever equipment you need
• Weekly demo-days, cross-company developer meetings and great Friday bars.
• Awesome co-workers and an office next to the meatpacking district (our rooftop terrace has the best view in Copenhagen)