Cayan is a technology company focused on transformative innovations in payments. Whether a business is looking for simple and reliable payment processing, to fully integrated, multichannel customer engagement platforms, Cayan is continuously developing new ways to unlock the power of payments. Our goal is to enable businesses to have deeper and more meaningful customer connections through cutting-edge payment solutions.

Position Overview

Cayan is seeking an experienced, passionate Quality Assurance Engineer who will help with the design and execution of test plans for new and existing projects for our Embedded product lines. Deep analytical & technical skills are required, along with an ability to understand how all pieces fit together and are validated in a complex, distributed system. The right individual will have experience testing enterprise-class system software packages. 

Duties

A successful applicant will:

- Become an expert with Cayan’s products, APIs, and solutions

- Develop test plans/cases within a Lean/Agile Software Development framework from requirement specifications; define methodologies, pass/fail criteria, risk assessment and assumptions

- Enhance our testing process and test scripts, to better protect Cayan’s and its merchants’ interests

- Perform User Acceptance Testing on all Genius product line releases and various other products

- Ensure features achieve the desired level of business / functional flow and quality

- Author and augment our developer documentation and knowledge bases

- Work with Cayan’s product and development teams to deliver new products and features to market, including Cayan’s various 3rd party vendors

- Troubleshoot issues reported by ISVs, key accounts, and Cayan’s development teams

- Assist with projects and other delegated tasks as needed

- Mentoring and training will be provided to eventually support contribution to the implementation of automation solutions within the SET team. 

Position Requirements

- Bachelor’s Degree or equivalent work experience. Experience in the credit card acquiring/processing industry is preferred

- Proven problem-solving aptitude

- Appreciation of software engineering skills and QA/Test methodologies

- Prior experience with ticketing systems / issue tracking software preferred

- Prior testing and issue reporting experience required

- Basic programming experience preferred

- Excellent written and oral communication skills required

- Demonstrated ability to work well with others in a small, highly accountable development environment

- Passionate about QA and keeping current with industry trends and best practices.