The Hub | Customer success intern

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Customer success intern

Salary Competitive

We are looking for passionate people who can help us in making sure that our customers have a success with our educational-technology product to universities. We need people who can answer support queries, talk to customers, write documentation, do customer research and who are willing to understand the product and the users needs. Do you want to be part of a fast-growing EdTech startup, get experience with customer success and do this while still studying - then we are looking for you!

Peergrade.io

We are a Danish EdTech company founded in 2015, working on democratising education for students. We want to make sure that all students get the feedback they deserve. By letting teachers use peer evaluations and peer feedback in their courses we make sure that students learn, get more feedback and that teachers even save time.

How we work

We are a small and tightly knit team. It is very important for us to only have people on the team that we are comfortable with trusting everything to. We are not focused on putting in as many hours as possible, and you can work in the morning, at night, from our office or from a beach in Thailand if you want. We value people who are intersted in learning, making a difference and comfortable taking on new challenges!

The internship

You will be in charge of answer support queries, talking to customers, writing documentation and doing customer research.

We imagine you

Have brilliant written communication skills in both English and Danish. Both in terms of perfect grammar and engaging/efficient communication.
Are systematic in your work and detail orientated.
Learn fast, have a strong drive, and can take action and produce results.
Have lot of enthusiasm for what you are doing.

What we offer

A position where you can grow, learn and get a large and tight network within the startup ecosystem of Denmark.
An unpaid position where you can have absolute ownership of your projects both in terms of responsibility and freedom to implement.
Free lunch when you are at the office.
A flexible part-time position (20-37 hours/week), starting as soon as possible, and of 4+ months length. Other internship setups can be arranged.
A great office and inspiring work environment. We have our offices at RocketLabs, alongside many other start-ups.

Perks and benefits

This job comes with several perks and benefits

Free lunch

Flexible working hours

Free coffee / tea

Near public transit

Social gatherings

Equity package

See all 15 benefits

Working at
Eduflow

See company profile

We believe that digital tools for learning need to be more than just a playlist of videos. We're building learning activities that teachers can use to engage students and make them active participants in their own learning process. We believe that digital tools for learning need to be more than just a playlist of videos. We're building learning activities that teachers can use to engage students and make them active participants in their own learning process. We used to go by the name Peergrade, but in September we launched Eduflow and have decided to give it all we got. We have more than 4 years of experience working in EdTech, we've been part of the Y Combinator accelerator program and we're backed by some of the the best investors in the nordics. We're a small, but incredibly talented team of 12 people. We have our HQ in Copenhagen with remote employees sitting all over the world. We're looking for driven, autonomous and talented people to join us and help shape the future of digital learning.