We are looking for a talented Customer Success Manager @ Kanpla. You will be taking on a crucial role, supporting our international growth in the UK to help us empower contract catering operators, combat food waste, and enhance customer experiences with some of the biggest UK Enterprises.

Embark on a rocket journey with us 🚀

From its humble beginnings as a school project, Kanpla has rapidly grown to become one of Nordic's fastest-growing startups. With 180,000 users on our platform, we have become the leading solution in the Nordics. With our recent funding from a Dutch VC, we have been expanding across Europe in 2023, with major accounts in the UK and big plans to grow our UK business. The International team now consists of 30 highly engaged rockstars with a growing team in the UK.

We are looking for a skilled and motivated Customer Success Manager to help us create the best customer experience in the UK and foster great digital contract caterer solutions.

Why join Kanpla now?

At Kanpla, you'll have:

• A steep learning curve, and big personal growth potential

• Close collaboration with our International Go-To-Market Team and Global Customer Success Team, ensuring success with our mission.

• The chance to put your own touch on our UK business

In the position you will:

• Be our third UK hire with a lot of growth and responsibilities going forward

• Together with our Global Key Account Director create the foundation for customer success in the UK

• Work with the leading and most innovative contract caterers and take ownership of mobilisations and operational set ups across the UK

• Help develop and execute our UK Customer Success Strategy

  
  

Who are we looking for?

As our new Customer Success Manager you will bring a motivated mindset and a skillful set of competences. We’re looking for:

• A high level of ownership

• An outgoing and energetic individual

• Someone that loves a challenge and thrives on complexity

• An eagerness to learn and develop

• A high level of curiosity, and an explorative mindset

• At least one year of experience in Customer success / Account management

• Based in the UK with full UK driving license

  
  

What to expect

You will be part a rapidly growing and international team, that currently consists of 30 professional techies, commercial, engineers, coders, and more.

Here is what we offer:

• A unique opportunity to take part in a rapid growth journey in the UK.

• A group of highly motivated colleagues ready to help you grow.

• 2 yearly off-site workcations.

• Remote first work and option to visit and work from our offices in Somerset, London and Aarhus.