About Platform6

Platform6 is the startup house in the heart of Tampere, and home to over 70 early-stage startups, and more than 10 organizations and partners working to support the startups on their way to international expansion. 

Are you passionate about people & community and building excellent customer experience? 

Are you a fast learner that communicates fluently in English and thrives in the fast-paced startup environment? 

You’ll get to work with an international, enthusiastic and entrepreneurial core team on day-to-day operations, and influence the whole Tampere startup field’s future.

While working for Platform6, you will be in the middle of one of the fastest-growing and most collaborative startup ecosystems in the Nordics!

Are you our next team member?

We are looking for a social, positive, and customer service-minded person to join the Platform6 core team. 

As a Facilities & Events Coordinator, you will be working closely together with our Head of Community to ensure we provide our Community of startups, partners and visitors with a great customer service experience on our day-to-day members and visitor needs! 

Together with our Head of Community, you will support the production of Platform6 Founders and Partner activities, such as workshops, trainings, Office-Hours and small events.  

What we have to offer:

The role’s tasks include (but are not limited to):

Front-Desk & House Management Operations:

• Customer service: providing a great customer experience and ad-hoc assistance to guests and Platform6 members;

• Reception Duties: covering the front-desk during the building’s core hours, and other day-to-day house services tasks such as sorting mail, deliveries from couriers; 

• Responsible for Front Desk/ Reception day-to-day operations, and ownership of tools, process and its improvements. 

• Handling member managements tasks e.g. key access, member onboarding, update member information and keeping internal tools up-to-date; 

• Managing furniture and equipment; 

• Managing meeting rooms, printing service, and event areas bookings; 

• Support the planning and tracking renovations and building maintenance needs; together with the building caretaker (external company); 

• Support team with other relevant tasks;

• Daily presence at the Platform6 Startup House on Mon-Fri 09:00 - 17:00 (public holidays excluded).

Internal Events Producer: 

• Be in charge of producing internal Platform6 events (and parties) and coordinating; events hosted by external organizations; 

• Be the contact person for event inquiries and reservations; 

• Be the contact person for all event production vendor partners;

• Support in events setup. 

You will be reporting to our Head of Community.

What are we looking for?

• Good written and verbal communication skills in English and Finnish language;

• Good basic IT skills and ability to learn to use members management systems quickly;

• Passionate about working with people and delivering excellent positive customer experience;

• Accurate and structured with an eye for detail;

• A mindset and willingness to grow and learn.

Bonus Points if you have:

• Previous experience from the hospitality industry, co-working hubs, community management or customer service are considered a plus. Also previous education or experience in maintenance and / or facilities operations are seen as a plus.

• Strong interest in community building.

• Interested in startups, and in the local vibrant startup scene.

Interview Process:

Interested in joining our team? We are looking for a candidate to join mid to end of April 2024. 

Please submit your application by 01.04.2024 via The Hub. 

We'll close the application as soon as the right candidate is found.