Technical Services Network Engineer -Level 3

Salary Competitive

This role covers the implementation, management, maintenance and support of all network infrastructure, perimeter security systems and network management platforms. Applicants are advised that Security Clearance or Access NI Basic Disclosure will be requested to assist with the decision making process. Disclosure information will not be used unfairly and criminal records will not necessarily prevent you from being successful in your application.


Main Duties and Responsibilities: Essential duties may include, but are not limited to, the following:

- Management of the business system data including our Disaster Recovery systems

- Supporting all network and security infrastructure (LAN / WAN / WLAN / Firewalls / Application Delivery Controllers etc.)

- Day-to-day maintenance and operation of the above.

- Implementation of any new systems related to these areas.

- Continual improvement of the systems based on changing demands.

- Liaising with various departments within the business.

- Coordinating with 3rd party suppliers and partners to support, maintain and implement these systems.

- Integrity and control of business data

- Control and support of Internet access

- Ensuring business data is backed up and securely held off-site

- Daily management and monitoring of core network systems in the Network Operations Centre

- Datacentre visits for hardware and software maintenance and installation

- 24/7 support cover

Please note that this job description is subject to ongoing review as new demands and best working practises are considered, agreed and implemented.

Experience and skills:

Experience (essential):

- A broad technical knowledge of Network Technologies

- Excellent knowledge of LAN / WAN / WLAN management

- A good understanding of Firewalls

- A good understanding of IT Networks infrastructure

- The ability to work on own initiative and to address and resolve problems in a busy environment

- Able to resolve incidents in the Network environment used by the customer

Experience (desirable):

- Experience in leading a team

- Excellent understanding of Huawei network technologies (vendor certifications desirable).

- Understanding of storage networks and datacentre technologies.

- Experience with Fortinet network security equipment

- Experience with service provider or enterprise network environments

- Experience or understanding of common routing protocols

Interpersonal Skills:

- Articulate and a clear communicator

- Be a customer advocate

- Have the ability to converse technical terms and definitions to non technical personnel

- Experience in report writing 

- Meticulous with excellent attention to detail

- Interested in Continual Service Improvement

- Able to multitask and handle large amounts of complex information

Additional Information

Training

Internal training on products and services will be provided. However, staff are expected to consistently keep abreast of new developments, which would impact on their areas of responsibility. Personal training in relation to this job description will be given as part of the company’s overall personnel development program.

We have won the following accolades:

- Placed in the Sunday Times Best Company to work for 4 years in a row

- Accredited a 2* and outstanding rank in the Best Companies 2017

- One of the highest accredited VMware partners in Ireland

- UTV Employer of the Year 2015

- Winner of the Belfast Telegraph Company of the Year 2015

- Irish News Workplace and Employment Award winners in the categories of Best Place to Work and Workplace Wellbeing.

Benefits our employees enjoy include:

- Daily fruit deliveries

- Onsite gym

- Virtual Reality Room

- Free Parking

Conditions of Employment; Salary: The salary and benefits for this position will be determined according to the experience of the person appointed. General Guidance: The nominal working week is 37.5 hours, although a degree of flexibility is both offered and expected. In specific circumstances there may be a requirement to work additional hours. Novosco Ltd operates a Non Smoking Policy. Novosco Ltd is an Equal Opportunities Employer.

 

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Maternity / paternity leave
Maternity / paternity leave

Kids are the future, go spend time with them.

Pension plan
Pension plan

We take care of you, even when you are old and wrinkly.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Working at
Novosco

Novosco is a trusted provider of cloud solutions, managed services and consulting. Our consultants expertly evaluate and choose the most appropriate solutions for each customer's specific needs by leveraging a portfolio of public cloud, private cloud and hybrid cloud. Novosco solves business challenges for both public and private sector organisations by providing flexible, professional, and tailored IT managed services through its team of industry-leading experts and engineers.

Read more about Novosco

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