The Head of Delivery is an essential figure in delivering and managing complex, portfolio-level clients. They should have extensive experience leading and structuring multi-million dollar engagements with parallel work streams—spanning design, development, social engagements, media, and marketing
Highly Desirable
- Experience in a rapidly growing/ evolving Product or Professional Services business
- Reporting and meeting the target margins around profitability to ensure the business
- Ability to challenge internal departments to provide synergy and a clear path for projects and customers
- Ability to manage multiple stakeholders and their expectations
- Flexible to accommodate US customers potential calls/ enquiries in evenings
- Experience in managing process implementation
- Metric driven decision maker
- Analytical about reporting and progress
- Proven ability to build and lead large scale delivery teams
- Proven experience of delivering “Product” solutions and services for enterprise clients
- Proven transformational skills in respect of operational and cultural change
- Proven ability to engage with internal and external customers at Exec level if required
- Excellent communication and presentation skills
- Proven ability to communicate and influence effectively from the ground floor to the Executive
- Absolute desire to deliver great outcomes
- Ability to working to tight deadlines with consistent quality output in challenging environment
- Proven people leadership skills including talent development
What you’ll bring to the team:
- Proven experience to make an immediate impact
- Excellent Team management and people development skills
- Driven and self-motivated with a desire to succeed
- In-depth understanding of how to build and deliver technology solutions & services
- Excellent knowledge of the full software development lifecycle along side the other elements of an all encompassing project
- Understanding of solution delivery requirements and ensure the Statement of Work (SOW) on won deals is complete and deliverable
- Understanding of software deployments with the current technology methodologies
Knowledge and Skills Required
- Analytical and organised
- Able to balance efficiency with effectiveness
- Reliable and strong work ethic
- Experience in working with and influencing virtual teams
- Financial understanding
- Leadership
- Control
- Dynamic
- Trustworthy – can breathe accountability into wider team
Accountability
- Ensuring that all PlotBox professional services are there to meet the needs of the customer, within time and budget
- Continually improving processes of delivery to meet the needs of the business
This job comes with several perks and benefits
Get your caffeine fix to get you started and keep you going.
Time is precious. Make it count. Morning person or night owl, this job is for you.