Customer Service Administrator

Locate a Locum Belfast Full-time
Salary Competitive
An exciting opportunity for an administration professional to work within a dynamic and growing environment. This opportunity is full time with three days during the week, office based and Saturday and Sunday home based. At Locate a Locum we’re on a mission to simplify recruitment through the use of efficient technology. Due to ongoing growth we’re looking for a customer service administrator to join our highly ambitious team in Belfast.

About this role

We’re looking for someone incredibly organised with the ability to work to their own initiative and deliver exceptional levels of service to our customers. You will have an opportunity to work with a fantastic team and take advantage of ample opportunities to grow with the business.

Job Requirements

- Minimum 1 year’s administrative experience in a busy office environment

- Strong working knowledge of personal computers including browser-based applications and Microsoft Office

- Confident working with a dynamic customer base

- Comfortable on the phone dealing with high levels of inbound queries

- High attention to detail with both writing and communication skills

- Comfortable in a fast-paced, office business environment where things can change on a daily basis

- Ambitious, self-motivated and driven, personable, able to work alone and as part of a team

- Receptive to ideas and feedback

Job Duties

- Provide exceptional levels of customer service

- Answer Support queries via email and telephone

- General Office Administrative Duties

- Deal with inbound calls

- Assist our customers with payment queries and general customer service

- Provide on-going support to the Operations team and Executive Team

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Working at
Locate a Locum

Locate a Locum is an online platform and mobile app that directly connects your pharmacy to locum pharmacists in the area. As of January 2018, there are over 8000 pharmacies and 4000 locums using the platform. When a locum applies for a shift, you can review their application and accept them for the shift. Locate a Locum fully automates the matching of pharmacists to pharmacies and because of this we do it faster, more efficiently and reliably than any other locum provider on the market. We work with over 8,000 pharmacies across the UK and Ireland, listing 1,200+ pharmacist jobs per week. Locate a Locum are disrupting the locum industry with plans for major expansion.   Catalyst alumni startup!

Read more about Locate a Locum

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