Back in 2014, two engineers and one psychologist all agreed that something was broken in the way most organizations work with employee engagement and performance and they strongly felt there was a better way to do things. Fast forward to today, Eletive is an intelligent People Success Platform that helps organizations measure and increase engagement and build workplaces where people thrive.
We are currently on a scale-up journey with ambitious global growth plans – and this is where you come into the picture! This opportunity allows you to influence and impact the journey ahead and be part of an international expansion. But most importantly, be a part of our big mission to increase well-being in workplaces worldwide!
We are looking for a Customer Service Agent to join our Customer Experience team. In this role, you'll play a key part in Eletive’s mission by ensuring our customers can make the most of our product. You'll be their guiding light, providing a positive experience and helping them get back to work quickly through various support channels. Moreover, you'll be instrumental in supporting our smaller customers during their onboarding and throughout their customer journey. Tasks include but are not limited to:
At Eletive we have a lot of fun together and there are many opportunities to socialize and get to know the team. We eat A LOT of fika, we have Friday Breakfasts, kickoffs, afterworks and more. We speak many languages but we all unite in English in our meetings and internal communication. Your future colleagues all have different backgrounds and interests; they are foodies, animal lovers, hikers, golfers, music lovers and a lot more!! But we all gather in one common point: We all want to feel engaged and thriving everyday at work.
Our newly renovated office is located in central Malmö, only 3 minutes from the central station. We have a large rooftop terrace, a play area and for the ones that can’t get enough of doing workouts we also have a workout-station in our office.
We work in hybrid-remote teams, you get flexible work hours, six weeks vacation, insurance package, wellness grant, two weeks a year working fully remote from anywhere, and there are always snacks in the kitchen for when you get the munchies.
We recruit continuously, so don’t wait – send us your application right away!
Apply by clicking the button below.
Get in touch – we'd love to get to know you!
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Peckish after lunch? We got your back with soft drinks, treats and fruit.
We take care of you, even when you are old and wrinkly.