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Position Overview

As an Inbound Sales Lead, you will be the first point of contact for potential customers interested in Roest's products and services. You will play a crucial role in guiding them through their buying journey and your goal will be to convert inquiries into successful sales while delivering outstanding customer experience. 

Key Responsibilities:

• Respond promptly and professionally to incoming leads via phone, email, or chat.

• Engage with potential customers to understand their requirements and pain points.

• Educate prospects about our products and services, highlighting their value and benefits.

• Provide personalized recommendations that meet the customer's specific needs.

• Maintain accurate and detailed records of customer interactions in the CRM system.

• Collaborate closely with the sales team to ensure a seamless transition of leads to the sales pipeline.

• Meet and exceed individual and team targets for lead conversion and revenue generation.

• Stay up-to-date with industry trends, products, and competitors to effectively address customer inquiries.

Qualifications:

• Bachelor's degree, or 2+ years of sales or customer-facing experience 

• Excellent communication skills, both written and verbal English

• Strong active listening skills to understand customer needs and objections.

• Ability to build rapport and establish relationships over the phone and digital channels.

• Results-oriented mindset with a track record of meeting or exceeding sales targets.

• Familiarity with CRM and sales tools.

What we offer:

• Competitive salary

• 25 days holiday plus bank holidays

• Company pension scheme

• Commission plan

Why work with us?

At ROEST, you will get the opportunity to make an impact and join us as we design solutions that will revolutionize the coffee industry. 

Since 2018 we have sold over 1000 roasters to more than 80 countries around the world. What started as a master's thesis has turned into a fast-growing, international company dedicated to improve how the world roast coffee.

We are currently scaling up our efforts to extend our reach in the global market. We are looking for the best talent to join us on that journey.