How you will make an impact:

• Serve as the lead point of contact for all customer account management matters
• Organise and support the harvest year cycle through onboarding and validating new users and supporting them in reporting their activities
• Build and maintain strong, long-lasting customer relationships
• Collaborate with the sales and marketing team to identify and grow opportunities within your territory
• Assist with challenging client requests or issue escalations as needed
• Reinforce the support activities by answering to customer requests and claims

Requirements to succeed in the role:

• Bachelor degree in a relevant subject (Business, Sustainability, Agriculture, …)
• Fluent in English and Romanian
• Excellent interpersonal and communication skills 
• Ability to juggle multiple accounts or projects at a time, while maintaining sharp attention to detail
• Ability to communicate, present and influence key stakeholders at all levels of an organisation

Bonus points if you:

• Experience in agriculture or sustainability
• Experience in a customer-facing position such as Customer Success, Account Management, Supply Chain or Support.
•  Experience with MS Office (particularly MS Excel) and CRM softwares (e.g. Salesforce, Zoho, Hubspot) is a plus
• Russian would be an advantage

Additional info:

• This position may require occasional travel to join conferences, meet with farmers
• Flexible working hours and working from home policy, though this is a HQ position in Copenhagen
• All levels of experience are welcome

What’s in it for you:

• A unique opportunity to join and help shape a fast-growing tech scale up with the determination and ambitious mission to reverse climate change;
• A truly global environment where you can collaborate and socialise with diverse and passionate colleagues;
• Team events throughout the year;
• An exciting purpose-led culture and mission;
• Open communication and supportive feedback culture.