🔥 Big announcement 🔥 New owners and vision for The Hub. Click here to read the full story.
At Planday, our vision is to power the global workforce marketplace by connecting people to relevant and meaningful work, and to help businesses build an engaged, high performing and flexible workforce through our shift-scheduling platform. We’re all about meaningful work for customers, users and employees.
To help us work towards that goal, we're currently looking for a new colleague to join our team in Oslo as a Customer Onboarding Consultant for our Swedish-speaking customers.
Imagine Tracy, who is the HR manager in a medium-sized hospitality business. She wants to make sure payroll is managed without mistakes. She also wants her staff to be onboarded smoothly. Or let’s consider Alycia, who works as the central scheduling manager in a hospice. Her job is to staff the right people, with the right skills, at the right time and place.
Tracy and Alycia are everyday heroes who make the day work for hundreds of people. Both Tracy and Alycia rely on a subscription to Planday to do their jobs. Planday's Customer Success (CS) team ensures that clients like Alycia and Tracy are able to make the most of their Planday subscription.
For our customers to be able to use Planday effectively from day one, we rely on our Customer Onboarding Team, which helps our new customers to set up their individual Planday platform according to their needs. In this role, you will be located in our Oslo office and will be part of a team of currently six colleagues, focusing on our customers in the Scandinavian markets.
You can expect to work with the following:
As our ideal Customer Onboarding Consultant, you are eager to help people around you. You see solutions instead of problems and have worked in a fast-paced customer service and/or IT support role before.
If you see yourself in some of the points below, great - we’re excited to learn more about you!
It would be beneficial if you have knowledge/experience with the following – but we want to hear from you even if you don’t.
At Planday, we offer you:
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Peckish after lunch? We got your back with soft drinks, treats and fruit.
We take care of you, even when you are old and wrinkly.