We are Gorillas and on a mission to redefine convenience retail. With our ten minute grocery deliveries we are disrupting the supermarket space, one of the biggest markets still in the hands of traditional players. In Denmark we have partnered with proven entrepreneurs who play a distinct role in the strategic development of Gorillas in the Nordics. Come join us on this journey.
Overview
As Managing Director, you will be responsible for building Gorillas’ presence in Denmark and namely Copenhagen. You will be involved in all aspects of the business and overseeing all operations across the country. In this role, you will manage all local teams within operations and provide leadership for every department that operates within the country. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering an outstanding experience for our customers.
We launched operations in July 2021 and have made significant progress - now we are ready for the next chapter where the sustainability and efficiency of our operations are key to success.
Your Responsibilities
Oversee all in-market operations, taking ownership for Gorillas’ overall performance in the market
Develop and implement action plans to improve performance, providing direction and guidance to all department leaders within the country
Drive improvements of key performance indicators (KPIs) such as: Order Picking Time, Riding Time, Order Defect Rate, Product Availability, and Cost Per Order
Own financial performance, including full P/L, of your market, while creating plans to improve profitability in both the short and long term
Ensure all Gorillas’ operations - from HR to food quality assurance - are legally compliant with relevant regulation and the company operates according to the highest ethical standards
Requirements
5+ years of leadership experience and scaling teams across departments, preferably with exposure to last-mile logistics and/or retail
High-growth environment and start up experience, ideally with a background of launching, scaling, and operating in Nordic markets
Affinity for using data to make strategic decisions
An understanding of the grocery / convenience market, and a willingness to disrupt the way it currently operates
A desire to work in a dynamic environment at one of the fastest-growing food delivery startups
Proficiency in English required
Benefits
Steep learning curve from day one
Great opportunity to build something you are proud of: we are growing fast, which means that the opportunities at Gorillas are virtually limitless
An awesome team spirit and an exciting workplace with a dynamic and international environment
Transparent company culture with flat hierarchies and a high career growth trajectory at Gorillas
Disclaimer
Gorillas is an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This job comes with several perks and benefits
Are you a true Tech Savvy? Macbook, trackpad, you name it, we get you covered.
Your local office is your anchor point, thus, we placed it centrally at your convenience.
Time is precious. Make it count. Morning person or night owl, this job is for you.
Carve out time for your kids, friends and personal cider projects.
Social gatherings and games; hang out with your colleagues.
Metropolitists, beach boys and mountaineers we salute you and pay you to go and explore the world.