We are Gorillas and on a mission to redefine convenience retail. With our ten minute grocery deliveries we are disrupting the supermarket space, one of the biggest markets still in the hands of traditional players. In Denmark we have partnered with proven entrepreneurs who play a distinct role in the strategic development of Gorillas in the Nordics. Come join us on this journey.

Overview

As Managing Director, you will be responsible for building Gorillas’ presence in Denmark and namely Copenhagen. You will be involved in all aspects of the business and overseeing all operations across the country. In this role, you will manage all local teams within operations and provide leadership for every department that operates within the country. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering an outstanding experience for our customers.

We launched operations in July 2021 and have made significant progress - now we are ready for the next chapter where the sustainability and efficiency of our operations are key to success.

Your Responsibilities

• Oversee all in-market operations, taking ownership for Gorillas’ overall performance in the market

• Develop and implement action plans to improve performance, providing direction and guidance to all department leaders within the country

• Drive improvements of key performance indicators (KPIs) such as: Order Picking Time, Riding Time, Order Defect Rate, Product Availability, and Cost Per Order

• Own financial performance, including full P/L, of your market, while creating plans to improve profitability in both the short and long term

• Ensure all Gorillas’ operations - from HR to food quality assurance - are legally compliant with relevant regulation and the company operates according to the highest ethical standards

Requirements

• 5+ years of leadership experience and scaling teams across departments, preferably with exposure to last-mile logistics and/or retail

• High-growth environment and start up experience, ideally with a background of launching, scaling, and operating in Nordic markets

• Affinity for using data to make strategic decisions

• An understanding of the grocery / convenience market, and a willingness to disrupt the way it currently operates

• A desire to work in a dynamic environment at one of the fastest-growing food delivery startups

• Proficiency in English required

Benefits

• Steep learning curve from day one

• Great opportunity to build something you are proud of: we are growing fast, which means that the opportunities at Gorillas are virtually limitless

• An awesome team spirit and an exciting workplace with a dynamic and international environment

• Transparent company culture with flat hierarchies and a high career growth trajectory at Gorillas

Disclaimer

Gorillas is an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees.