Salary Competitive

At Planday, our vision is to power the global workforce marketplace by connecting people to relevant and meaningful work, and to help businesses build an engaged, high performing and flexible workforce through our shift-scheduling platform. We’re all about meaningful work for customers, users and employees.

We're growing fast and looking for a new colleague to join as IT Supporter where you will play an important role in supporting new and existing employees on IT matters across Planday’s global offices.

You can expect to work with the following:

  • Onboard new employees including handling hardware, adding people to Planday systems and making sure laptops are set-up correctly
  • Assist users across Planday with all necessary help to make their days work
  • Offboard employees including revoking access to Planday systems and preparing laptops for future use
  • Wipe computers that will no longer be used
  • Ensure that Planday computers are compliant
  • Investigate best practices around our core IT systems to share with users including developing checklists and How-To guides for users
  • Look at ways to improve how we work – process improvement – and work with internal stakeholders to get changes in place
  • Assist with reporting

Requirements

If you see yourself in some of the points below, great - we’re excited to learn more about you!

Besides having a natural passion for technology, you should have working knowledge of Office365 Management Suite as well as the following:

  • Minimum of 3 years IT support experience, preferable from a similar organizational setup and size
  • Excellent time management skills
  • Customer service oriented and a desire to deliver results for internal users
  • Excellent documentation skills and attention to detail
  • Curiosity and an analytical mindset
  • Commitment to collaborative working practices and the ability to work with people from across and outside the organization
  • Up for occasionally travelling to our offices

Benefits

At Planday, we offer you:

  • Benefits like pension, health insurance, inclusive support for new parents and generous vacation
  • Growth and progression opportunities – we want you to grow with us
  • Flexible remote work
  • Strong social culture with lots of team and company activities
  • Meaningful work – everyone at Planday contributes to improving the lives of shift workers around the globe
  • Healthy work-life balance and autonomous approach to work. We trust in you and your abilities.
  • The opportunity to join Planday in an exciting time of growth and development

Finally, our offices are not just workplaces (although they are pretty nice and well-located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work.

Reach out to Gert Hansen at gha@planday.com for more information or questions.

For more information or questions please contact us at gha@planday.com

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Pension plan
Pension plan

We take care of you, even when you are old and wrinkly.

See all 16 benefits

Working at
Planday

Planday makes a real impact on the lives of shift-workers and business owners by simplifying administrative processes and communication, freeing up time for what really matters. Central to this is a product-driven mindset and great customer service. As an organisation, we are proud to be ambitious and collaborative and emphasise employee experience. We're all on different journeys - professionally and personally - and we aim for Plandayers to experience their time here as full of support and self-growth.

Read more about Planday

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