Sales Development Representative (SDR) - Global role / Helsinki-based

Salary Competitive

Are you growth-minded, love talking to potential customers, and want to be part of our epic journey of giving millions of devices another life while reducing global e-waste? This could be the perfect opportunity to join the Fixably sales team in Helsinki and kick-start your career as a global SaaS sales professional!


How will you make an impact in this role?

Our growth so far has been achieved through a unique product built by repair professionals for repair professionals and, of course, our marketing and sales teams. We’re highly focused on continuing to expand our world-class sales team to make sure as many customers in the industry as possible hear about how we help repair businesses like them solve operational and business problems every day while driving sustainability and reducing electronic waste. Now we need your help to grow our sales by focusing on driving new business from our key markets globally.

As an SDR at Fixably, you will be…

  • The first point of contact for prospective customers, developing new opportunities and creating a business within our defined target market
  • Opening the minds of new Fixably customers to automate their workflows and grow their businesses - while bringing their outdated repair systems & processes into the modern age

For you to be successful in this role and to be able to achieve your goals consistently, you’ll need a strong drive to find new business and develop relationships quickly. We’re looking for someone who is not afraid of prospecting and speaking to customers on the phone and ensuring you are up-to-date on the newest technologies and industry trends.

Your day-to-day tasks will include the following:

  • Prospecting for new Fixably customers based on our Ideal Customer Profiles (ICP) and target markets
  • Doing proactive outreach to prospects by phone, email, and LinkedIn to educate them on the problems we solve and determine whether their goals & needs are a good fit.
  • Booking 5 sales meetings per week for our seasoned Sales Executives, with whom you’ll also have the opportunity to shadow sales processes and pick up the skills you’ll need to become a quota-carrying salesperson yourself in the future!
  • Updating Hubspot CRM with all activities and relevant information
  • Meeting with your sales team colleagues weekly to share best practices, advice, tips & tricks in order to consistently develop and improve our ways of working
  • Enjoy that no two days will look the same: a global customer base and a dynamic and evolving industry guarantee this!

What kind of talent are we looking for?

You’re looking to kick-start your career in global B2B sales. You love a challenge, working in a goal-driven environment, and succeeding as part of a team. You’re a fluent communicator with excellent written and verbal English skills. Other European languages are a definite advantage too!

We’ll also be happy for you to bring the following to the table:

  • University Business degree
  • Motivated & driven personality with a track record of achieving goals
  • Positive attitude and always looking to lift and share knowledge with others. We’re all about winning as a team!
  • Previous SaaS, B2B, or international sales experience is an advantage - but not a requirement as long as you are a quick learner and are determined to build a career as global sales professional.
  • Interest or experience in the electronics repair industry, circular economies, or enabling sustainable business

We work hard and succeed together, and we are looking for team-oriented people who see the value in sharing knowledge and learnings with their peers. We love coming to work in the morning because we work towards the same team goals using our strengths and multicultural backgrounds - this is the magic of many!

At Fixably, we’re hungry for continuous learning and sharing our knowledge to fast-track our development as a team. We’re determined to make our mission of extending the after-sale lifetime of 10+ Billion devices and making the repair industry greener a reality every day. We take our work very seriously - but not so much ourselves as we also want to have fun while being successful!

About Fixably, in a nutshell:

Fixably is a repair and service management software–as-a-service (SaaS) provider for electronics repair businesses, and specifically AASPs (Apple Authorized Service Providers). Through the Fixably platform we help our customers automate their workflows, drive technician productivity, and ultimately grow their businesses.

Fixably has over 100 customers in 30 countries and with a multicultural team of over 20 nationalities, we are in a an exciting phase of growth and global expansion. Check out more about our team and culture here!

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Healthcare insurance
Healthcare insurance

Break a leg! Seriously, we got you covered in our company healthcare plan.

Maternity / paternity leave
Maternity / paternity leave

Kids are the future, go spend time with them.

Paid holiday
Paid holiday

Metropolitists, beach boys and mountaineers we salute you and pay you to go and explore the world.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

See all 17 benefits

Working at
Fixably Oy

Fixably is a fast-growing SaaS provider located in Helsinki, Finland. Established in 2015 with a clear purpose, we created a complete service management system specifically designed and developed for the needs of electronics repair businesses, especially Apple Authorised Service Providers. Fixably integrates all the tools needed to perform and follow up on repairs, handle internal resources and workflows, monetary transactions, logistics, customer communication, manufacturer requirements, and more. Fixably provides users with a clear and attractive interface to make each process and workflow easy to use. The software is highly configurable and scales well for all types and sizes of businesses, providing great support for proven business processes. Fixably's team draws from a wealth of experience in the after-sales sphere, combining hands-on expertise in day-to-day device repair operations with professional software development and support capabilities. To find out more, please visit www.fixably.com https://www.facebook.com/fixably/ https://www.instagram.com/fixably/

Read more about Fixably Oy

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