Product Specialist

Salary Competitive

Would you be interested in connecting the gap between customer needs and technical solutions? Are you ready to flourish in a scale-up community with a fast-paced environment where you will be a part of new and innovative technology?

Are you tech savy, and do you have experience with SaaS and/or the technological space related to Inventory Mangement, economic systems etc?

We are looking for a positive and curious person to join our team as our Product Specialist. This is an exciting role with great opportunities for development. 

A bit about us…

Rackbeat offers a cloud-based software solution for inventory management that enables our customers to access their warehouse 24 hours a day, anywhere.

We are a user-friendly Warehouse Management System (WMS) that uses the latest technologies to automate resource-intensive tasks and make warehouse management faster, easier and more intelligent.

It is simply our mission to simplify, digitize and democratize professional inventory management for small- to medium-sized companies and thus increase their competitiveness.

The Job

In this role, your primary tasks will be to contribute to product development and optimisation. You will work as a spider in the net, assisting and troubleshooting technical errands and customer implementations, working closely with other departments like our customer Success and Sales Team. You will become the link between the customer and their expectations and needs they have and the technical solutions which can fulfil them. You will be a central part of Rackbeat. 


We are looking for someone who are:

  • Attentive to details with a curious mindset
  • Communicative and responsive
  • Has the ability to turn customer insights into great customer experience
  • Action-oriented
  • Have a keen interest in technology
  • Have experience and knowledge of products and platforms
  • Possess a basic technical understanding or curiosity, so you are not uncomfortable with e.g. API integrations
  • Service-oriented towards our customers and partners
  • Assist in the launching of new features and helping different departments with expertise knowledge.
  • Performing product demonstrations and onboardings for customers.

We will be thrilled if you…

  • Are a team player
  • Have a great sense of humour
  • Are fluent in written and spoken Danish and English
  • Take pride in your work
  • Are a solid problem solver
  • Are resilient and highly motivated, with a hands-on attitude and continuous interest in self-improvement
  • Light up the room with positive energy :)

    What you can expect from us:

    • We are a group of highly committed, curious and caring team-oriented Rackbeaters who love to play each other well and feel that we each make a professional and personal difference when we come to work
    • We cultivate an informal but professional culture, where we make an effort when we go to work, but at the same time are having fun
    • A do'er and scale-up mentality, where we help each other and pull together, and where we are not afraid to try new things
    • A fabulous location in central Copenhagen with the picturesque Nyhavn as a neighbour.


      If the job sounds like something for you, don't hesitate to apply.

      We regularly invite candidates for interviews.

       

      We look forward to hearing from you!

      Perks and benefits

      This job comes with several perks and benefits

      Free friday beers
      Free friday beers

      Friday is something special, let's enjoy a beer together.

      Central office
      Central office

      Your local office is your anchor point, thus, we placed it centrally at your convenience.

      Near public transit
      Near public transit

      Easy access and treehugger friendly workplace.

      Social gatherings
      Social gatherings

      Social gatherings and games; hang out with your colleagues.

      Skill development
      Skill development

      We want to take you from good to great.

      Work life balance
      Work life balance

      Carve out time for your kids, friends and personal cider projects.

      Working at
      Rackbeat

      Rackbeat is a cloud-based inventory management solution designed to make your life easier. If you sell, produce, distribute, or manage products, you need a smart system to keep track of your stock. With a product-centric design, Rackbeat minimizes administrative and manual tasks. This frees up time for profit-generating activities

      Read more about Rackbeat

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