Client Supporter Intern - Copenhagen 👨‍💻🇩🇰

Salary Unpaid

Would you like to join a rapidly growing tech scale-up with great opportunities for professional opportunities and development? Are you passionate about complex problem-solving and love to give an outstanding customer experience? And do you speak Danish fluently? 🤩🚀

 

Then read along because we are looking for a Client Supporter Intern who can support and guide our wonderful clients with their day-to-day challenges! You will be second-line support and communicate with technical stakeholders while supporting the internal team with your project management, technical, and excellent communication skills 👨‍💻 

 

You will join our Client Support team, consisting of a team of three, and be working in close collaboration with our Client Success team and Developers to assist in the problem-solving for our clients. We work with medium to large clients like Matas, Bauhaus, Normal, Salling Group, etc. People are the heart of our company, and our mantra is to "Reach. Engage. Unite" the non-desk workforce. The mantra is manifested in both our product and our company culture, as we hope to engage our young talent to grow in our organization, as we offer exciting growth opportunities and great responsibility in tasks for our rising stars 🤩 

 

Responsibilities as our Client Supporter Intern: 
Your role will include, but will not be limited to... 

  • With your ability to smile virtually, you will answer incoming inquiries via e-mail and occasionally phone while establishing a solid relationship with our clients. 
  • You will communicate daily with the stakeholders responsible for the organization's app. 
  • Assist in the solution configuration to support the client's needs and drive value to their organization. 
  • You will explore and test the root of the technical problem to gain a deeper understanding of the issue.   
  • With your project management skills, you will issue and bug report directly to our Developers.
  • Coordinate closely with our Client Success team. 

 

Who are you? 

  • You have great technical skills and are motivated to solve complex problems and issues.
  • You love to communicate and engage with clients while providing exceptional customer care 🤝
  • You are not afraid to bring your ideas to the table and challenge the ordinary. 
  • You are an organizer with a creative mind who loves structure and is eager to learn and develop. 
  • You are a team player, both on and off the field. 
  • You have a strong work ethic with high-performance genes but are always humble to the core. 
  • You are going for the gold 🏆 And you take pride in your work where anything worth doing is worth doing right every single time. 
  • You have outstanding communication skills both verbally and in writing - in both Danish and English 🇩🇰🇬🇧 

 

What do we offer?

  • Lots of challenges and opportunities in combination with respect and flexibility for your educational purpose.
  • An exciting and great challenge to take part in the growth of together with a fast-paced Nasdaq-listed company. 
  • Wide-ranging work experience within different communication-based arenas. 
  • You will get positive, collaborative, and supportive colleagues. 
  • Be part of an organization with great opportunities for professional growth! 🚀 

 

When do you start?

  • We are looking for an Intern who can start around January or February 2023.
    We are quite flexible, so if you have any questions regarding starting day or duration, don't hesitate to contact us! 
  • You will be working from Copenhagen in our beautiful office at Nordhavn. 
  • Apply for the position by sending your CV through the Apply button. 

 

We can't wait to hear from you! 🤩 

 

Who are we?

Relesys is a software as a service (SaaS)company delivering customized Communication & Performance Platforms to the biggest retailers in Denmark, Sweden, and the Netherlands. Relesys was founded in 2014 to innovate the retail industry and make it possible for every non-desk worker to have easy access to information, seamless onboarding & training procedures, efficient operational systems, and automatic business insight. And since then, we haven't looked back. 

The Relesys mantra is" Reach. Engage. Unite." We believe that people are the most important asset in every business. If the people in an organization are not happy and engaged, your business will not succeed. Relesys gathers and implements internal communication solutions, performance management, gamification, and training into one platform. The Relesys Platform is customized to every individual business. 

Through this platform, businesses engage their employees, increase their performance, and boost their organizations, resulting in better service and increased productivity. 

With clients such as Salling Group, Specsavers, Telia, Matas, Normal, Mercedes, and Blokker, Relesys supports more than 17.000 stores in 84 countries and 22 different languages. 

 

 

 

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Pension plan
Pension plan

We take care of you, even when you are old and wrinkly.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

See all 7 benefits

Working at
Relesys

Relesys is a software company supporting organizations globally in reaching, engaging, and uniting their workforce by delivering a customized Communication & Performance Platform. Relesys was founded in 2014 with the ambition to innovate the retail industry and make it possible for every non-desk worker to have easy access to information and business insight. And since then, we haven’t looked back. The Relesys mantra is ”Growing people – Growing business”. We believe that people are the most important asset in every business. If the people in an organization are not happy and engaged, your business will not succeed. Relesys gather and implements solutions for internal communication, performance management, gamification, and training into one single platform. The Relesys Platform is customized to every individual business. Through this platform businesses engage their employees, increase their performance, and boost their organizations which results in better service and increased productivity. With customers such as Salling Group, Specsavers, Telia, Matas, Normal, Mercedes, and Blokker - just to mention a few - Relesys supports more than 17.000 stores in 84 countries and 22 different languages. We presently employ over 60 employees.

Read more about Relesys

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