We are looking for a Customer Success Manager to take our customers to the next level with our solution. In short, to give our customers superpowers.
The environment is fast learning and innovative, focusing on constantly learning and continuing, with rapid personal growth.
Come on; you should join us!
Voxo is a Swedish tech startup that turns conversations into actionable insights through voice technology. We are at the forefront of the AI revolution, with our technology being built with cutting-edge machine learning algorithms.
We analyse conversations, such as phone calls, emails, chats, seminars, lectures, speeches, and debates. We have taken a market-leading position in Sweden while also seeing strong growth in the Nordic countries for 2022.
With the growth of new customers, we are expanding the team rapidly, allowing everyone joining our journey to grow with us.
As a Customer Success Manager, you are a client's primary contact and are responsible for driving their success with us and our system. At Voxo, customer success is at the core of the business, working closeth both sales and products.
You will be responsible for the whole customer journey and, together with sales, ensure a wow experience for the customer from the first onboarding to becoming a champion of our product. Customer Success also acts as the voice of the clients within the company, driving the client's perspective in the product development process.
We are looking for someone who is excellent when communicating with our customers and has an analytical and technical mindset. We believe that you think it's inspiring to work with new technology.
It is a combination of listening to the customer and their needs, understanding our product and how to use it, and supporting the customers on how to use it to fulfil their needs.
Voxo is a fast-paced and changing environment, and we expect you to be the same.
What we offer you
Be part of an exciting journey with a friendly but fast-growing team. This journey will bring many opportunities to test new things and develop new skills. The environment is fast and innovative, focusing on constantly learning and continuously improving with rapid personal growth.
While we are a highly ambitious and motivated group, we still find time to have fun and laugh together daily. That culture is the building block for us to succeed and enjoy the workplace simultaneously.
Voxo is located in central Stockholm but also has employees located abroad. We have flexible working hours, and it's up to you how you plan your day.
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Peckish after lunch? We got your back with soft drinks, treats and fruit.
Break a leg! Seriously, we got you covered in our company healthcare plan.