Flagship Store - Sales Assistant

Salary Competitive

Ready to join a dynamic and fast growing e-bike company in the heart of Copenhagen?

MATE is on the lookout for a sharp, proactive and enthusiastic Flagship Store Sales Assistant to take command of the day-to-day activities of our Copenhagen based store. You should possess stellar customer service skills and should be driven by the desire to provide the best possible experience for both existing and potential new MATE riders.


The Coolest Company on 2 Wheels

Founded in 2016, MATE.BIKE has quickly established itself as one of the most disruptive and fastest-growing companies in the e-bike industry. We have a global footprint and a hardcore focus on being a radical, desirable and fashionable lifestyle tech product, with a strong brand environment and digital ecosystem.

The brand sits at the intersection of fashion, technology and mobility and has gained the backing of many of the world’s most famous musicians, actors, athletes and businesspeople. Collaborations with luxury brands such as Moncler or Palm Angels have made the bike a household brand and design item.

We are now heading into the next phase of scaling up the company and fully utilizing the momentum of our business model and market positioning – being the coolest and must-have e-bike on the planet.


Job duties and responsibilities

  • Greeting, welcoming and assisting customers

  • Ensure a high level of customer satisfaction through excellent sales service

  • Prepare and manage orders, assist in inventory control and management

  • Advise and guide customers on product selection

  • Demonstrate products in the showroom (functionality of bikes, foldability, etc.)

  • Informing about special promotions and updating the displays

  • Displaying products and merchandise in the showroom in an attractive and appealing manner

  • Keeping the showroom clean and tidy


Qualifications

  • You have proven work experience in retail and have a basic understanding of the principles of sales and customer service

  • You are a native Danish speaker and have a good proficiency in English

  • You have strong communication skills and a passion for dealing with people, also on an international level

  • You have excellent organizational skills and are able to multi-task in a highly dynamic work environment.

  • You have a desire to contribute to the improvement of the overall structure and processes and understand the cycle of the sales process

  • You have knowledge of inventory techniques

  • You have a friendly and engaging personality

  • You have a passion for bicycles and cycling


What we offer

You will have ample opportunity to develop and advance with us and be part of an incredible growth journey. Our office is based right next to the round tower in the heart of Copenhagen. At MATE we have a strong startup-vibe and you will feel this energy and drive in your everyday work life.

For more information or questions please contact us at jobs@mate.bike

Perks and benefits

This job comes with several perks and benefits

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Pension plan
Pension plan

We take care of you, even when you are old and wrinkly.

Paid holiday
Paid holiday

Metropolitists, beach boys and mountaineers we salute you and pay you to go and explore the world.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

See all 11 benefits

Working at
MATE.BIKE

The Coolest Company on 2 Wheels Founded in 2016, MATE.BIKE has quickly established itself as one of the most disruptive and fastest-growing companies in the e-bike industry. We have a global footprint and a hardcore focus on being a radical, desirable and fashionable lifestyle tech product, with a strong brand environment and digital ecosystem. The brand sits at the intersection of fashion, technology and mobility and has gained the backing of many of the world’s most famous musicians, actors, athletes and businesspeople. Collaborations with luxury brands such as Moncler or Palm Angels have made the bike a household brand and design item. We are now heading into the next phase of scaling up the company and fully utilizing the momentum of our business model and market positioning – being the coolest and must-have e-bike on the planet.

Read more about MATE.BIKE

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