Ready to join a dynamic and fast growing e-bike company in the heart of Copenhagen?
MATE is on the lookout for a sharp, proactive and enthusiastic Flagship Store Sales Assistant to take command of the day-to-day activities of our Copenhagen based store. You should possess stellar customer service skills and should be driven by the desire to provide the best possible experience for both existing and potential new MATE riders.
The Coolest Company on 2 Wheels
Founded in 2016, MATE.BIKE has quickly established itself as one of the most disruptive and fastest-growing companies in the e-bike industry. We have a global footprint and a hardcore focus on being a radical, desirable and fashionable lifestyle tech product, with a strong brand environment and digital ecosystem.
The brand sits at the intersection of fashion, technology and mobility and has gained the backing of many of the world’s most famous musicians, actors, athletes and businesspeople. Collaborations with luxury brands such as Moncler or Palm Angels have made the bike a household brand and design item.
We are now heading into the next phase of scaling up the company and fully utilizing the momentum of our business model and market positioning – being the coolest and must-have e-bike on the planet.
Job duties and responsibilities
Greeting, welcoming and assisting customers
Ensure a high level of customer satisfaction through excellent sales service
Prepare and manage orders, assist in inventory control and management
Advise and guide customers on product selection
Demonstrate products in the showroom (functionality of bikes, foldability, etc.)
Informing about special promotions and updating the displays
Displaying products and merchandise in the showroom in an attractive and appealing manner
Keeping the showroom clean and tidy
You have proven work experience in retail and have a basic understanding of the principles of sales and customer service
You are a native Danish speaker and have a good proficiency in English
You have strong communication skills and a passion for dealing with people, also on an international level
You have excellent organizational skills and are able to multi-task in a highly dynamic work environment.
You have a desire to contribute to the improvement of the overall structure and processes and understand the cycle of the sales process
You have knowledge of inventory techniques
You have a friendly and engaging personality
You have a passion for bicycles and cycling
What we offer
You will have ample opportunity to develop and advance with us and be part of an incredible growth journey. Our office is based right next to the round tower in the heart of Copenhagen. At MATE we have a strong startup-vibe and you will feel this energy and drive in your everyday work life.
This job comes with several perks and benefits
Easy access and treehugger friendly workplace.
We take care of you, even when you are old and wrinkly.
Metropolitists, beach boys and mountaineers we salute you and pay you to go and explore the world.
Peckish after lunch? We got your back with soft drinks, treats and fruit.
Time is precious. Make it count. Morning person or night owl, this job is for you.
Social gatherings and games; hang out with your colleagues.