Director, Business Support Services (HCM)

Salary Competitive

WELCOME TO UTOPIA

Music is incredible. It can excite hundreds, and unite thousands. But as an industry, it has been slow, complicated, and disparate. While the tech world has moved into the future, the music industry continues to be shaped by inefficient systems of the past. At Utopia we believe there is a better way. Which is why today we are setting out to transform the entire industry; creating new revenue streams, consolidating the data and decluttering the admin. Unlocking the industry’s full potential by unifying it all in one truly holistic space. Some might call that a Utopia.

Funnily enough, so do we. Welcome to Utopia. Where music lives.

WHAT UTOPIANS DO

The open secret is that the music industry is struggling with the very basics of music accounting: What was played, when and where? Who should get paid and how much?

Utopia Music is bridging the data gap by connecting global consumption, accurate metadata, and fast payments to an industry-wide trust platform. Our goal is to unlock creative value and enable Fair Pay For Every Play to make a better world for Music. The solutions we offer do not threaten to usurp the role of industry incumbents - it is about bringing transparency in the industry and supporting efficient royalty collection for all.


THE ROLE

The Corporate IT organization at Utopia is responsible for the underlying infrastructure, business applications and end user devices supporting our Business Units and functional organizations. We are currently looking for an experienced IT professional with an extensive background in business solutions who can ideate, develop and implement technology initiatives within Utopia and through external software tools and SaaS applications.

One of your first priorities will be a global Human Capital Management (HCM) implementation project. In this project, as well as in future projects, you will own all technical aspects from design, configuration, implementation to launch and operation. In addition to strong technical knowledge, this position requires understanding of business processes, project management skills, and extensive experience designing and implementing business solutions in cross-functional organizations.

The role is part of the IT leadership team and is located in Helsinki, Stockholm, London or Zug.

KEY OBJECTIVES

  • Lead ideation, technical development and implementation of innovative business support applications to streamline and automate Utopia business processes
  • Overall responsibility for quality, security and frictionless user experience within BusinessSupport Services domain
  • Own and maintain a long-term technology road map along with interim implementation plans
  • Ensure adherence of strategic architecture, security & data privacy compliance within and across Utopia and new acquisitions (M&A)

RESPONSIBILITIES

  • Partner with Business Units and functional organizations to understand their needs and business goals, develop these into short and long-term strategies and technology projects
  • Harmonize and document internal corporate processes and workflows within Business Support Services domain
  • Lead diverse teams of internal & external resources and drive the strategic technology initiatives
  • Collaborate with the Corporate Development M&A team to integrate acquired companies into Utopia corporate IT infrastructure.
  • Be a mentor for IT engineers and integration engineers.
  • Oversee vendor contracts and vendor management within Business Support Services
  • Manage selection, implementation, and upgrade of the business’s software/applications and services together with cross functional teams and Business Units

REQUIREMENTS

  • +10 years of previous IT leadership experience
  • Verbal and written fluency in English
  • Experience in HCM implementation and migration projects (consulting or in-house)
  • Experience in Applicant Tracking Software (ATS) implementation and integration
  • Experience in Onboarding Solutions / People Activation Platforms
  • Leading agile transformation programs
  • Post merger integration (M&A) experience
  • Vendor management
  • Strategic thinking capabilities and strong business process understanding
  • Excellent communication and presentation skills
  • Stakeholder management
  • Experience in people management

WHAT WE OFFER

  • Great atmosphere - we live, love & breathe music & tech!
  • Working in an impact oriented team and inclusive company culture.
  • An experienced team to learn from, with proven track records in multiple startups and big tech companies.
  • Our flexible remote policy provides Utopians the freedom to work either from one of our inspiring offices or from home.
  • We celebrate being an international and multicultural company.
  • Competitive benefits; packages depend on location. You’ll be given more details on this during the interview process. 

    UTOPIANS

    As we want to bring transparency, trust, and clarity to the music industry we serve, we know a change comes from within. Utopia is a transparent, trust-based organization striving to have clarity in thinking and doing what we set out to do.

    We execute urgently and innovate to grow faster. We ship things that make a difference today, so we can make them better tomorrow. We embrace fairness and are all accountable.

    Strictly diverse and inclusive. We are an equal opportunity employer.

    We celebrate our diverse backgrounds and we welcome everyone who identifies with the above to apply. Welcome to Utopia - Where Music Lives!


    We’re eager to meet You! :)

    Perks and benefits

    This job comes with several perks and benefits

    Flexible working hours
    Flexible working hours

    Time is precious. Make it count. Morning person or night owl, this job is for you.

    Free coffee / tea
    Free coffee / tea

    Get your caffeine fix to get you started and keep you going.

    Near public transit
    Near public transit

    Easy access and treehugger friendly workplace.

    Social gatherings
    Social gatherings

    Social gatherings and games; hang out with your colleagues.

    Free office snacks
    Free office snacks

    Peckish after lunch? We got your back with soft drinks, treats and fruit.

    Skill development
    Skill development

    We want to take you from good to great.

    See all 18 benefits

    Working at
    Utopia Music

    WELCOME TO UTOPIA Music is incredible. It can excite hundreds, and unite thousands. But as an industry, it has been slow, complicated, and disparate. While the tech world has moved into the future, the music industry continues to be shaped by inefficient systems of the past. At Utopia we believe there is a better way. Which is why today we are setting out to transform the entire industry; creating new revenue streams, consolidating the data and decluttering the admin. Unlocking the industry’s full potential by unifying it all in one truly holistic space. Some might call that a Utopia. Funnily enough, so do we. Welcome to Utopia. Where music lives. WHAT UTOPIANS DO The open secret is that the music industry is struggling with the very basics of music accounting: What was played, when and where? Who should get paid and how much? Utopia Music is bridging the data gap by connecting global consumption, accurate metadata, and fast payments to an industry-wide trust platform. Our goal is to unlock creative value and enable Fair Pay For Every Play to make a better world for Music. The solutions we offer do not threaten to usurp the role of industry incumbents - it is about bringing transparency in the industry and supporting efficient royalty collection for all. Utopia exists for the love of music. A deep rooted belief that success in innovating an entire industry can only be achieved by looking holistically at the music industry value chain. By leveraging modern technologies we are developing a new music ecosystem. We want to help everyone from PROs to Publishers, Artists to A&R by creating new revenue streams, consolidating data and decluttering the admin. Founded in 2016 with the goal of creating a better world for music, we are an ever growing team that will make this happen. Distributed across Switzerland, UK, Sweden, Finland, USA, Spain, Belgium & Austria and with more locations to come soon we are all focused on one common goal: to create a new industry standard for everyone. WE ARE HIRING, WANNA TO JOIN US? We are always looking for talent. Whether your passion is technology, marketing, business development, people & culture or some cool thing you are really good at, we would love to hear from you. All we ask is that you share our vision of making the music industry a better place and our passion for music, tech + people and inclusive values. WHAT WE OFFER Great atmosphere - we live, love & breathe music & tech! Working in an impact oriented team and inclusive company culture. An experienced team to learn from, with proven track records in multiple startups and big tech companies. Our flexible remote policy provides Utopians the freedom to work either from one of our inspiring offices or from home. We celebrate being an international and multicultural company. Competitive benefits; packages depend on location. You’ll be given more details on this during the interview process. UTOPIANS As we want to bring transparency, trust, and clarity to the music industry we serve, we know a change comes from within. Utopia is a transparent, trust-based organization striving to have clarity in thinking and doing what we set out to do. We execute urgently and innovate to grow faster. We ship things that make a difference today, so we can make them better tomorrow. We embrace fairness and are all accountable. Strictly diverse and inclusive. We are an equal opportunity employer. We celebrate our diverse backgrounds and we welcome everyone who identifies with the above to apply. Welcome to Utopia - Where Music Lives! We’re eager to meet You :)

    Read more about Utopia Music

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