Sales Development Representative (SDR) - German speaking

Salary Competitive

We light up when we tackle new challenges. We get excited when we share new ideas with our colleagues, especially when we see our ideas in action. We thrive on solving problems with our clients, and we excel at creating simple solutions that exceed expectations. We love our colleagues, and we put our families first. We genuinely care about each other, and we are constantly looking for like-minded, talented people like you to join our team.

Our mission

Our mission is to extend the after-sale lifetime of 10+ Billion devices. We make after-sales green. We help satisfy end-users at scale. Repairs handled through our platform are counted already in the millions. We have customers in 30+ countries and counting.

We offer you

  • The opportunity to work with a diverse team of talented individuals from around the world who are passionate, dynamic, motivated, and creative in an innovative, agile, multi-cultural environment.
  • A chance to gain great work experience, career progression, and skill development.
  • A safe and friendly work environment with amazing colleagues who are truly helpful, supportive, and fun. Friday mingling and socializing.
  • Real work-life balance, flexible working hours, and a Hybrid Office culture. ( Yes, we will provide you with home internet )
  • A central office location with easy access to public transportation, parks, restaurants and pubs, culture, and recreation.
  • Open office space with a music space, reading area, Table Tennis, and a fully equipped kitchen thing you will need to cook your meals ( if you choose to ) or even share cooking with your colleagues. Please snacks and other refreshments and beverages of your choice plus subsidized lunch benefits.
  • Occupational Healthcare Services. (Including Mental Health Support)
  • Sports and Cultural Benefits.

What you can offer us

  • Your years of experience in your craft.
  • New ideas that will enhance the quality of our product, services, and culture.
  • Your values align with our values.
  • Team player who is willing to collaborate with others to execute work assignments and accomplish goals.
  • A dependable and responsible colleague. Do what you say you will do.
  • A desire for continued learning.


Responsibilities:

  • Follow-up on inbound leads and provide appropriate information to foster lead relationships.
  • Maintain detailed documentation and analysis of leads.
  • Research target leads and create analyses of the prospect before handing them off to our sales team.
  • Nurture leads until they are qualified to talk with the sales team.
  • Qualify and engage sales leads, supplying them with adequate information about our product and the different packages.
  • Provide the sales team with detailed information about the lead.
  • Schedule appointments, product presentations and introduce prospective clients to their new point of contact.

Requirements

    To thrive in this position, you will need

    • Native German skills (written and oral).
    • Self-starter with an international growth mindset.
    • Strong communication skills, including written, verbal, presentation, and social media.
    • Ability to identify customer pain points and provide a solution.
    • Self-motivated, organized, and goal-oriented.
    • LinkedIn, Sales CRM, and online meeting/presentation tools.
    • Repair service operations for phones, tablets, and other consumer electronics.
    • Inbound inquiries via live chat, phone, and email.
    • Product demo delivery to end-users and small business owners.
    • Transactional B2B sales experience, preferably in the SaaS industry.

    Nice to have

    • Strong verbal and written communication skills in English
    • Excellent interpersonal skills and a strong focus on detail and results.

    Our recruitment process

    Step 1: If this role is for you, apply - You will not regret it :)

    Step 2: We read all applications

    Step 3: 1st round of interviews

    Step 4: Assignment / Assessment

    Step 5: 2nd round of interviews

    Step 6: Meet the team

    Step 7: Welcome to the team!

    Apply now! We are excited for you to join our talented team of professionals!

    Perks and benefits

    This job comes with several perks and benefits

    Free coffee / tea
    Free coffee / tea

    Get your caffeine fix to get you started and keep you going.

    Free office snacks
    Free office snacks

    Peckish after lunch? We got your back with soft drinks, treats and fruit.

    Healthcare insurance
    Healthcare insurance

    Break a leg! Seriously, we got you covered in our company healthcare plan.

    Maternity / paternity leave
    Maternity / paternity leave

    Kids are the future, go spend time with them.

    Paid holiday
    Paid holiday

    Metropolitists, beach boys and mountaineers we salute you and pay you to go and explore the world.

    Flexible working hours
    Flexible working hours

    Time is precious. Make it count. Morning person or night owl, this job is for you.

    See all 17 benefits

    Working at
    Fixably Oy

    Fixably is a fast-growing SaaS provider located in Helsinki, Finland. Established in 2015 with a clear purpose, we created a complete service management system specifically designed and developed for the needs of electronics repair businesses, especially Apple Authorised Service Providers. Fixably integrates all the tools needed to perform and follow up on repairs, handle internal resources and workflows, monetary transactions, logistics, customer communication, manufacturer requirements, and more. Fixably provides users with a clear and attractive interface to make each process and workflow easy to use. The software is highly configurable and scales well for all types and sizes of businesses, providing great support for proven business processes. Fixably's team draws from a wealth of experience in the after-sales sphere, combining hands-on expertise in day-to-day device repair operations with professional software development and support capabilities. To find out more, please visit www.fixably.com https://www.facebook.com/fixably/ https://www.instagram.com/fixably/

    Read more about Fixably Oy

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