Carla has in record time built and scaled Europe's EV-only, online car retailer. Based on our traction and recent funding, we are now looking for a Sr. Product Manager for our CRM strategy, implementation and technical operations. Your mission will be to scale and build our CRM function from scratch in one of the fastest growing startups in Scandinavia. If the journey ahead is what excites you, believe us when we say that we are just getting started. We really can’t wait to meet you!
We believe that more people should be able to drive electric. Therefore, we have set out to build a company helping customers to find, get, own, and ultimately switch cars. Carla was founded in 2020, with strong VC backing. Our founders and C-level management have experience from companies like Google, Spotify, McKinsey, H&M, Hedvig, Uber, Volvo Cars, and Lifesum.
What drives us is to create amazing customer experiences by constantly challenging and improving things in an industry ripe for disruption.
About the role
Carla’s relationships and interactions with our customers and potential new customers is crucial to meeting our goal of having and keeping industry-leading customer satisfaction. As Carla's new PM for CRM, you’ll be responsible for implementing, integrating, and innovating on the tools and processes we use to manage our customer interactions, from pre-purchase through after-sales.
Example areas of responsibility will include:
Who are you?
We believe that the following characteristics are necessary to succeed in this role:
Last but not least, you are action oriented, autonomous and driven problem solver, have an owner mentality, and are action oriented person who is not afraid to ‘get your hands dirty.’
What is in it for you?
Most of all, this is a fantastic opportunity to work for a category-defining company, with great values, and a business model that doesn't talk about sustainability - but rather is based on it. Apart from that, we offer:
We’re fast, both in terms of car delivery and when it comes to growing our business and we have no plans on stopping anytime soon, and hopefully, this is where you come in!
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
We want to take you from good to great.
You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.
Your local office is your anchor point, thus, we placed it centrally at your convenience.
Want to be a partner? Look no further.