There is clearly more to a job than “where do I sit” - It’s about culture, It’s about social connections. It’s about helping each other become productive team members. That is why the Goodiebox employee journey is a journey of growth. As the company grows, we want you to grow, contribute and develop with it. We take pride in each individual contributing in their distinct way - it is not just about where you are, but also where you want to go in your career - we want to go there with you!

We started Goodiebox to share happiness all around the world not just for our members all around the world - but also for our employees. Happiness, trust, and ambition are in everything we do - teamwork is based on honesty and friendship, and we always love making new friends…

Join a rocket ride at the “happiest company in the world”
Our mission at Goodiebox is to make the world just a little happier (big words we know) but we believe we can do it starting with our fantastic members and that is where YOU come in! We are looking for a French-speaking Happiness Hero to join our team in Copenhagen to bring happy faces to the wonderful people throughout France.

Responsibilities

• Flexible schedule with 16-20 hours a week minimum.
• Responsible for communication with our members through social media, phone, email, and chat.
• Assist in the development of new and creative initiatives to better build member relationships.
• Answer member questions regarding member accounts, order details, cancellations, products, and general Goodiebox inquiries.
• Be proactive in member communication to provide the best service needed
• Ensure system requests are done swiftly and with accuracy.
• Daily contact with our warehouse about mistakes and make sure these will be fixed.
• Daily contact with our technical team about technical issues/improvements.
• Assist in reporting in collaboration with the Team Lead.

Requirements

• You live in Copenhagen
• Native French speaker
• You are studying for or have completed a Bachelor degree
• You maintain a positive, empathetic, and professional attitude toward our members
• Extraordinary understanding for creating “wow” for our members
• A deeply rooted desire to provide the worlds best customer service
• Good experience with customer service, but ready to be challenged on everything you have learned before
• Lots of energy, drive - even in busy periods
• Good adaptability and ready to acquire new knowledge
• Proactive & detail-oriented

Benefits

• Flexible work hours
• Remote Work Policy
• Monthly Goodiebox
• Free Gym
• Lunch at the office