Integration Engineer

Salary Competitive

Are you looking for a role that will give you continuous technical challenges? We are now looking for an Integration Engineer who is passionate about building and supporting products that customers love. In your new position you will join the growing international support team and you will be part of the core support team in ONEiO’s Helsinki office.

Company Description

ONEiO is building the business collaboration of tomorrow. Our Integration Automation Platform is disrupting the B2B integration space through cloud-based sophisticated automation, AI and software robotics. It enables anyone to create robust and reliable process-level integrations without writing code. ONEiO’s current client base is continuing to grow across Europe and USA with partners around the globe.

Integration Engineer role

As an Integration Engineer, you will be part of the ONEiO Support team, but will also work closely with our other teams, such as engineering, sales, and product management.

Daily responsibilities include the following:

  • Delivering ticket-based support to our clients

  • Investigating and resolving issues related to their system integrations with ONEiO

  • Create and Maintain Help Center Documentation

  • Provide technical assistance in sales opportunities

  • Assist with customer and partner onboarding


In this role you will gain a deep understanding of our customers, identify, and fill product gaps and generate new ideas that grow market share, improve our customer experience and drive growth.

Collaborate Across the Organization:

You will work closely with the following teams:

  • Product Engineering, to investigate and resolve existing integration issues while maintaining high customer satisfaction. 

  • Product Management and Sales and Marketing to assess, evaluate,  prototype new endpoint type integrations based on customer demand


What we  look for:

  • A  good understanding of system integrations and business insight. 

  • High level of self motivation and passion to be successful, can-do-attitude

  • Technical background and passion to take on challenges head-on

  • Loves to work in a fast-paced environment and is a natural problem solver. 

  • Clearly communicate complex technical  problems, and pride on customer success



Qualifications:

  • Strong ability to identify and define customer specific business needs

  • Knowledge working with a SaaS products

  • Knowledge of technical integration concepts (e.g. HTTP, REST, SOAP, XML, JSON, different authentication methods)

  • Knowledge or experience with hands-on support and technical consulting work or similar

  • Excellent communication skills in English (written and verbal). Other language skills (such as Finnish or German) are considered as a plus but not mandatory.


These would help you to succeed:

  • Degree in computer science/engineering or related field

  • Experience in working with one or more ITSM tools (Zendesk, ServiceNow, BMC, HP, Jira, etc.) or similar

  • Experience with Postman or Curl or similar type tools


Join the team

You will join a dynamic and fast-paced environment and work with international cross-functional teams to build, deploy, and support products that deliver the company’s vision and Product-led growth strategy.

This is a great position to deeply dive into system integrations in a diverse role. As we continue to grow and expand, you will have the opportunity to develop yourself professionally, deepen your knowledge as a technical expert within an advanced iPaaS solution, be an expert using the ONEiO platform and more.

Benefits:

  • Opportunity to enjoy ONEiO’s great team spirit and  working culture

  • Competitive Salary

  • Possibility to work remotely within Finland

  • Great work benefits (lunch, culture, phone, healthcare, insurance, gym, etc)

  • Great team spirit, multicultural working atmosphere, and a cozy office space in Munkkivuori

  • Together we enable the impossible!


This role is a full-time role, and the selected person will be employed by ONEiO Cloud Oy, located in Helsinki, with possibility to work remotely within Finland.

Please note the position requires you to have a valid Work Permit for Finland or be an EU citizen.


Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

Skill development
Skill development

We want to take you from good to great.

See all 18 benefits

Working at
ONEiO

ONEiO is a cloud-native integration service provider. We are driving the industrial revolution in the enterprise integration space by removing all traditional integration challenges by automating integration delivery and production and providing integrations as a cloud-based, enterprise-grade, secure and always-on service with an affordable pay-per-use pricing model. We are a partner and a service provider for internal and external IT and technology service providers who need to collaborate with different customers, vendors, suppliers, and subcontractors thus need to solve not only internal but also external integration challenges. Founded in 2011 in Helsinki, Finland, and now with offices in Germany, the United Kingdom, and the United States, ONEiO’s approach to solving traditional integration delivery and production challenges with their vendor-neutral integration solution has seen rapid demand among European and North American enterprises as well as Managed Services Providers. ONEiO - The Integration Success Company

Read more about ONEiO

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