Solutions Engineer - Japanese Speaking

Salary Competitive

When joining QUEUE-IT you will be part of a fast-growing web-tech company with a first-class product used by numerous Fortune 500 companies, national authorities and more.

You can look forward to being part of a very welcoming and open environment where you are surrounded by highly skilled colleagues that always are ready to share knowledge and help. Founded in Denmark, we base our success on Scandinavian leadership meaning that trust and empowerment is basic company DNA. We measure our success by your success!

Be the customers’ technical onboarding specialist and go-to-person

Your new worklife will be centred on the world’s leading virtual waiting room solution. Our solution enables customers to manage their busiest days with extra many website visitors. It can be related to Black Friday, NFT releases, sneaker drops, release annual tax return information, concert tickets, booking of time slots for Covid tests and much, much more.

As Solutions Engineer, you primarily focus on the technical onboarding of new clients with additional support afterwards. You engage with the client’s web specialists to understand their technical setup. This knowledge, you use to develop a plan on how to implement our solution – and you see it through with good help from your experienced and skilled colleagues. Your primary tasks will be to:

  • Introduce customers to the product and its capabilities through demo and technical Q&A
  • Engage with customer's web tech specialists – understand their use case and technical setup
  • Support client integration/optimization including best implementation strategies
  • Be customers' technical solution provider
  • Apply understanding of various technology platforms and languages

You can look forward to a well-tested career development plan.

Experience from working with web application development or architecture

To succeed in this role and in our company culture, you must thrive on being in dialogue with customers and colleagues. You can take ownership of own tasks and, you know when to raise the flag and ask for help – no one is expected to know everything, and it’s the sum of our shared knowledge that leads to top of the line solutions. As part of this, it is natural to you to share own knowledge and receive constructive feedback with an open mind. Additionally, you bring:

  • An IT oriented education
  • Experience from working with web application development or architecture
  • Knowledge of website optimization techniques commonly used in e-commerce platforms and/or ticketing software, such as caching, load balancing, etc.
  • Basic programming experience with one of: js/.net/java/php/…
  • Knowledge of CDNs such as Akamai, Cloudflare OR CloudFront is an advantage

Your new team

Your new workplace is the QUEUE-IT headquarters in the vibrant Copenhagen meat packing district. Here you will unfold your skills in a highly diverse and international team counting 40+nationalities. We create results in modern surroundings with collaborative spaces as well as quiet zones – to match your needs in various situations. This is backed by free access great coffee, lunch & snacks as well as common yoga sessions, games, ping pong, foosball, PS and social events. It’s simply nice to be here.

Apply today!

  • Please submit all materials in English
  • Due to GDPR regulations, we cannot accept applications/CVs via email. Please apply online to be considered.
  • Queue-it is committed to employing a diverse staff. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

 

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Maternity / paternity leave
Maternity / paternity leave

Kids are the future, go spend time with them.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Healthcare insurance
Healthcare insurance

Break a leg! Seriously, we got you covered in our company healthcare plan.

See all 16 benefits

Working at
Queue-it

Queue-it is a tech scale-up that helps the world’s biggest brands manage their busiest days. Our virtual waiting rooms prevent website crashes and bot abuse to create a smoother, fairer online experience for billions of users. Queue-it is a place where you can do what you are naturally best at to positively maintain your performance. We’re a diverse team coming from 50+ countries with offices in Denmark, the U.S., and Australia.

Read more about Queue-it

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