About us

Queue-it is a tech scale-up that helps the world’s biggest brands manage their busiest days. Our virtual waiting rooms prevent website crashes and bot abuse to create a smoother, fairer online experience for billions of users.

Queue-it is a place where you can do what you are naturally best at to positively maintain your performance. We’re a diverse team coming from 50+ countries with offices in Denmark, the U.S., and Australia.

About the role

As Lead of Product Design, you’ll lead a team of talented UX Designers to improve the experience of billions of online visitors to the world’s biggest companies. You’ll prioritize and strategize UX projects and remove any obstacles standing in your team’s way.

We’re in our scale-up phase, so you’ll have a say in big projects, like building out our product organization. You can put your UX and leadership skills to work, knowing you’re making a big impact and supporting our mission of delivering online fairness for all.

Responsibilities

Strategize and prioritize UX projects. Lead your team to success by setting a clear direction for improving the user experience of our services. You and your team will work with our development and marketing teams to optimize UX across our platforms and deliver UX guidance across the organization.

Exemplify developer leadership. With an “experience leadership” mindset, you’ll empower your team by clearing obstacles, supporting/elevating their initiatives, and providing ambitious (but achievable) goals. You’ll keep the team accountable to processes and deliveries.

Qualifications

• 5+ years experience in a UX designer role, ideally in the B2B and/or SaaS space
• Previous experience leading a team
• A wealth of UX knowledge and hands-on experience with product design and branding
• Fluent with the latest design tools (we use Figma) and data visualization user interfaces
• Experience working with user research and user-centered design
• Solid verbal and written communication skills in English (Danish not required)

We are looking for someone who has

• Proven leadership experience
• Proven experience with planning and executing high-level strategy
• Outstanding presentation and stakeholder management skills to communicate the value of design internally and externally
• A strong interest in technology and internet services
• A proactive mindset and a drive to bring tasks to completion, as well as the flexibility to effectively switch between independent tasks and teamwork.

Why you'll love working with Queue-it

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. In a company with 50+ nationalities, you will be able to enjoy a truly intercultural and inclusive environment.

About the office

Located in the heart of Copenhagen, the Queue-it headquarters offers modern amenities, collaborative spaces, and quiet zones to suit all work styles – plus games, ping pong, foosball, PS4, social events, clubs, and great coffee, lunch, & snacks!

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Apply today!

• Please submit all materials in English
• Due to GDPR regulations, we cannot accept applications/CVs via email. Please apply online to be considered.
  
• Queue-it is committed to employing a diverse staff. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.