Alinor is working towards the massive and global challenge of increasing innovation in the physical world. As an early employee, you would be a vital part of our journey.

We are looking for a professional with strong communicational and leadership skills, who will be our head of communications. In this role you will be the leading customer success person in our team, your job will be to act as a bridge between us and our users. You will be an important driving force reaching our user goals, identifying areas of critical need based on future growth and developing roadmaps to attack those problems. 

What will you be doing?

• Contacting and establishing relationships with companies and organizations

• Ensure that we are gaining a critical amount of users onto our platform 

• Providing a delightful customer experience, regardless of situation

• Building informal rapport with contacts to encourage long term relationships

• Forecast and set goals according to organizational targets

• Be accountable for driving, measuring, and reporting on key inputs and outputs in our CRM

• Responsible for reporting that feeds into weekly, monthly and quarterly business reviews which you will present at from time to time

• Building, managing and motivating a team that is responsible for our user growth

What skills and experience do you need?

• Strong academic background

• Degree in e.g. philosophy, psychology or political sciences

• You are intelligent and you get things done efficiently and accurately

• Strong verbal and written communication skills

• Thrive on change and comfortable with ambiguity and extremely fast-paced environments

• Can push us and be pushed as well without being offended. We love to be proven wrong, and you should too. It’s the only way to grow

• Fluency in English both verbal and written is required

• Other languages are a plus