Customer Success Analyst (Part-time)

Salary Competitive

The Position

Are you looking to gain analytical experience in a rapidly growing, VC-backed, FinTech start-up? As a Customer Success Analyst, you will engage with various teams to ensure we have the best customers and that we meet their funding needs!

 

We are funding Ecommerce entrepreneurs without taking equity.

Ecommerce is booming. However, many entrepreneurs are still faced with two fundamental challenges – Accessing capital and strategically investing in growth. MXNEY uses live data and insights to solve these challenges and provide Ecommerce businesses with the ability and confidence to spend for growth through financing and dedicated growth support.

We are a venture capital backed startup that is passionate about helping Ecommerce entrepreneurs succeed. You'll be joining a fast-paced and collaborative team that is facing many exciting opportunities as we scale our business. 

 

What will you do?

As a Customer Success Analyst, you will aid and support our customers’ growth journey by providing them with recommendations and insights based on our analysis of their website performance, online marketing efficiency and overall sales performance. You will closely collaborate with our customer success managers to ensure we provide tailored growth support. 

As we are a quickly growing company, you can expect your responsibilities to grow exponentially as you develop over time.

 

On a daily basis, you can expect to: ‍

  • Analyze data from various sources including paid ads channels, shop systems, email and various website performance tools.

  • Identify unlocked opportunities or improvement areas and synthesize your findings in a concise report.

  • Create ad-hoc performance overviews for the Success Manager

  • As we are a start-up, you can expect your work to vary and dynamically evolve over time as we grow.


Why you?

  • You want to work in a dynamic start-up environment.

  • You enjoy analytical and number driven tasks and seek to work in a company where your impact and influence are far more substantial than in a large corporate company.

  • You are comfortable and enjoy taking responsibility.

  • You are detail-oriented and eager to work with Ecommerce founders

  • You are ambitious, self-motivated and a born problem-solver.

  • You are currently pursuing a degree in business administration, e-business, marketing, or similar.

 

You enjoy rolling up your sleeves, working with talented coworkers and contributing to great overall energy at the office.


Does this sound like a perfect match? Then don't hesitate to apply.

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

Skill development
Skill development

We want to take you from good to great.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

See all 8 benefits

Working at
MXNEY

We are funding ecommerce entrepreneurs without taking equity. Ecommerce is booming. However, many players are still faced with two fundamental challenges – Accessing capital and strategically investing into growth. MXNEY uses live data insights to solve these challenges and provide ecommerce businesses with the ability and confidence to spend for growth through financing and dedicated growth support. We are a venture-backed startup that is passionate about helping ecommerce entrepreneurs succeed. You'll be joining a fast-paced and collaborative team environment that is facing many exciting opportunities as we scale our business.

Read more about MXNEY

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