Are you a service minded superperson who loves to help customers with questions and problems that occurs. Do you have a positive mindset, the desire to learn more about technology and how to make customers thrive with us? Then talk to us.

Qualifications

• Ability to spark conversations online.

• Excellent verbal, written, interpersonal communication and presentation skills in English and Norwegian is required. Additional languages (German) are an added advantage.

• Experience with digital & interactive marketing concepts & technologies - web, search, social media, community & mobile

• Experience with scalable software solutions to support communication channels (e.g., Facebook, Whatsapp, Twitter...). Also used to CRM or similar communication platform like Hubspot.

• Understanding of search engines and how to optimize performance of content through behaviors and content modification

• Desire and ability to learn new things and adapt to changing circumstances

• Analytical mindset that can translate data into actionable insights

  
  

What you will do:

• Identify and nurture super users and advocates.

• Take ownership of setting up initiatives such as meetups and other initiatives.

• Develop a deep understanding of the opportunities and challenges that Farm Managers globally face to be a relatable voice in existing online agricultural communities.

• Explore and suggest opportunities to humanize the brand by engaging with the community online and offline.

• Lead the development of cross channel community campaigns and engagement plans for product launches, new feature rollouts, and events, and report on their performance.

• Build and manage the community forum. Reactively respond to questions, concerns, complaints, and other communications inside the community as appropriate.

• Proactively create, publish, and post material on social media channels, forums, and blogs around the community in collaboration with the Content Experience Manager.

• Coordinate with other teams to ensure that communications are aligned and amplified, and highlight “Voice of the Customer”.

• Build, track and communicate Community KPIs to evangelize community feedback and influence decisions/priorities. Communicate actionable feedback to the Product teams.

• Support ongoing and targeted customer research.

• Travel to conferences, meetups, and other community events in our core markets.

  
  

Mindset

Working in a small team with an early-stage tech product isn’t for everyone.

Here’s what we look for in a team-mate:

• A mind exploding with curiosity, is knowledge-seeking, and loves to take responsibility for projects

• Exceptional collaborator to influence and partner with critical cross functional teams to drive initiatives in a matrixed organization.

• You are a strategic thinker and effective “doer”. No task is too big or too small. You can manage operational tasks while keeping an eye out for strategic opportunities.

• You welcome change - ambiguity doesn’t cause you stress - it’s rather an opportunity to decide things when you have more information

• You are both self-directed and results-oriented

• You enjoy both teaching others and learning new things

• You dare to voice your opinion

  
  

Benefits

• Be a part of an AWARD winning startup team

• Work in an international team

• Flexible work place (remote work)

• Flexible work hours

• Wages in accordance with agreement

• Opportunity for ownership in the company for the right candidate, equity package

• Great colleagues and fun celebrations of important milestones. For us it is important to have fun at work!

You can apply in both Norwegian and English.

Interview process:

• Apply for the position with your CV and short cover letter

• We will set up a preliminary phone interview with potential candidates

• Then we will set up an interview with our management team

• Have your certificates and references ready for the second interview