Customer Success Lead (Volunteer)

Salary Unpaid

THE PULSE OF INNOVATION & ENTREPRENEURSHIP IN THE NORDICS!

Are you looking for new opportunities to kick start your career and expand your professional network? Become a volunteer at TechBBQ!

We are currently looking for a Customer Success Lead (volunteer/intern), to assist our Marketing department, from mid July until the end of September.

Since 2013, TechBBQ has worked to support and strengthen the Nordic ecosystem for entrepreneurship and innovation, based on the distinctive Nordic values ​​of openness, inclusion, trust, and meeting each other at eye level. TechBBQ is Scandinavia's largest startup & innovation summit.

Check out our website, to learn more about us: https://techbbq.dk/

 

Your role:

As Customer Success Lead you will be in charge of communicating with our customers & you will be responsible for our ticket selling platform for our annual event.

This is an exciting opportunity if you want to work in a fast-paced environment and get to know behind the scenes of the largest & most hygge tech event in Scandinavia. 

 

Your tasks will include:

  • communication with customers

  • being responsible for the ticket selling platform

  • assist the Marketing team with online and offline communication

  • active outreach to the tech community, to promote the event

  • communication with important stakeholders

 

We are looking for someone who:

  • has an outgoing personality

  • is willing to take phone calls and communicate with customers

  • is structured and organized

  • is able to work under pressure

  • feels confident about doing a customer outreach and ‘cold calls’


Nice to have but not required:

  • Previous experience with the ticketing platform (Ti.to, Ticket Butler, etc.)

  • Previous experience or internship in customer service or client outreach

For more information or questions please contact us at eda@techbbq.org or phone number +4522530372

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

Pet friendly
Pet friendly

Dogs, turtles or goldfish are welcome in the office as long as they want to cuddle every now and then.

See all 11 benefits

Working at
TechBBQ

TechBBQ is the quintessential and largest startup and innovation summit in Denmark and Greater Copenhagen in September. Meet your future customer, investor, co-founder, employer or employee. Explore new technologies and the companies that make them a reality and give yourself the opportunity to get that one special meeting, the one you did not know you needed.We're a Danish non-profit organisation established in 2012.

Read more about TechBBQ

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