Want to join the #1 marketing data pipeline company and one of Europe’s fastest-growing tech companies?
We’re looking for a Customer Support Specialist to join the growing Customer Support team in Singapore!
🧩 You will make an impact by…
Our products are actively used around the globe, and we receive plenty of inquiries, questions, and reports on issues from our customers. For this, we need your help and expertise in handling this incoming traffic in our ticketing system as well as building and improving our processes to make life easier for you, your colleagues, and customers alike. A background in marketing is definite an advantage when working with us, as it will add to your product knowledge and help you deliver a better customer experience.
📝 Your day-to-day work and responsibilities will include:
💪 This role is for you if you have:
What’s in it for you?
The reason people love to work at Supermetrics is that we all work towards the same goal using our own individual strengths. We’re determined to achieve our vision of being the best business data pipeline company in the world.
At Supermetrics, we have unrivaled team spirit and a shared thirst for continuous learning and sharing our knowledge. We take our work seriously - not so much ourselves. We recognize our team as our greatest asset and take good care of our people.
Here’s more info about our culture and values!
And in case we haven’t met before, here’s Supermetrics in a nutshell:
It all started from a Google t-shirt...
Supermetrics was founded in 2013 as a result of one data geek’s will to win a Google t-shirt, and we have been profitable and growing ever since!
We build products that are used by 500k people worldwide in small and big companies alike (BBC, Dyson, and WarnerBros, to name a few). Marketers, data analysts, and engineers use Supermetrics to move data from popular marketing platforms (such as Facebook, Google Ads, and HubSpot) to destinations like Google Sheets, Google Data Studio, Excel, various BI tools, and data warehouses.
We are a diverse community of curious minds excited to build the best business data solutions ever. Kindness, humility, openness, and dedication to our respective crafts are our most prevalent traits.
Does this sound like your next adventure? Apply now! We'll fill the role as soon as we find the right person.
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Peckish after lunch? We got your back with soft drinks, treats and fruit.
Friday is something special, let's enjoy a beer together.