Senior UX Researcher

Salary Competitive

WELCOME TO UTOPIA

Music is incredible. It can excite hundreds, and unite thousands. But as an industry, it has been slow, complicated, and disparate. While the tech world has moved into the future, the music industry continues to be shaped by inefficient systems of the past. At Utopia we believe there is a better way. Which is why today we are setting out to transform the entire industry; creating new revenue streams, consolidating the data and decluttering the admin. Unlocking the industry’s full potential by unifying it all in one truly holistic space. Some might call that a Utopia.

Funnily enough, so do we. Welcome to Utopia. Where music lives.

WHAT UTOPIANS DO

The open secret is that the music industry is struggling with the very basics of music accounting: What was played, when and where? Who should get paid and how much?

Utopia Music is bridging the data gap by connecting global consumption, accurate metadata, and fast payments to an industry-wide trust platform. Our goal is to unlock creative value and enable Fair Pay For Every Play to make a better world for Music. The solutions we offer do not threaten to usurp the role of industry incumbents - it is about bringing transparency in the industry and supporting efficient royalty collection for all.

THE ROLE

You'll have the opportunity to help define and drive the future of Utopia's products. Collaborating with cross-functional teams, you'll reveal what users need from the products by conducting research and performing usability studies. 

Alongside this, you'll also inspire change, deliver oral and written presentations, evaluate qualitative and quantitative data. You'll help the UX team better understand what would make a user’s experience more intuitive, accessible, and seamless. Your broad track record will be essential to mentor peers and provide insights for multiple teams, and strongly contribute with validation of hypothesis and innovation opportunities throughout the organization.

RESPONSIBILITIES

  • Create hypotheses, set research objectives, and reach unbiased conclusions
  • Conduct quantitative and qualitative research
  • Validate assumptions that will guide the product team’s designs
  • Discover patterns and insights through focus groups, interviews, surveys, field studies, card sorting, journey mapping, testing, and more
  • Keep the product design team on track by focusing on specific goals through user research objectives
  • Assist the product team in making design decisions that directly impact ROI – saving your clients’ time and money
  • Plan and implement user research strategies and methodologies.
  • Advocate research findings to diverse audiences through written and oral presentations.
  • Perform qualitative insight activities with consumers.
  • Ask questions, gather data, and analyze data.
  • Use a diverse set of UX research tools.
  • Distribute customer and industry knowledge, and take a driving role in improving the design function best practices and workflow
  • Lead and mentor other Researchers
  • Providing answers to challenging and often unexplored questions about a product’s design
  • Many enriching interactions with all the business lines of the organization
  • Contribution to develop the best design strategy, in order to maximize the company's through customer advocacy

REQUIREMENTS

  • 5+ years of experience as UX Researcher
  • Bachelor’s or Master’s degree in Computer science or Human Behavior
  • Fluency in English
  • Standing for D&I

OPERATIONAL:

  • In-depth understanding of UX and UI design
  • Experience conducting user research
  • Experience with qualitative and user-centered design methodologies
  • Working knowledge of quantitative, behavioral analysis and statistics
  • Passion for design and technology; not satisfied with the status quo and always thinking of ways to improve
  • Strong Business acumen and Industry knowledge

WHAT WE OFFER

  • Great atmosphere - we live, love & breathe music & tech!
  • Working in an impact oriented team and inclusive company culture.
  • An experienced team to learn from, with proven track records in multiple startups and big tech companies.
  • Our flexible remote policy provides Utopians the freedom to work either from one of our inspiring offices or from home.
  • We celebrate being an international and multicultural company.
  • Competitive benefits; packages depend on location. You’ll be given more details on this during the interview process.
  • We are supporting work permits for employees that moved here from countries outside the EU. However, we do not support relocation at the moment. Our remote policy allows employees flexible remote work but we don't hire outside Sweden or Finland for this position.


UTOPIANS

As we want to bring transparency, trust, and clarity to the music industry we serve, we know a change comes from within. Utopia is a transparent, trust-based organization striving to have clarity in thinking and doing what we set out to do.

 

We execute urgently and innovate to grow faster. We ship things that make a difference today, so we can make them better tomorrow. We embrace fairness and are all accountable.

Strictly diverse and inclusive. We are an equal opportunity employer.

We celebrate our diverse backgrounds and we welcome everyone who identifies with the above to apply. Welcome to Utopia - Where Music Lives!

Play: Video


We’re eager to meet You! :)

 

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Skill development
Skill development

We want to take you from good to great.

See all 18 benefits

Working at
Utopia Music

WELCOME TO UTOPIA Music is incredible. It can excite hundreds, and unite thousands. But as an industry, it has been slow, complicated, and disparate. While the tech world has moved into the future, the music industry continues to be shaped by inefficient systems of the past. At Utopia we believe there is a better way. Which is why today we are setting out to transform the entire industry; creating new revenue streams, consolidating the data and decluttering the admin. Unlocking the industry’s full potential by unifying it all in one truly holistic space. Some might call that a Utopia. Funnily enough, so do we. Welcome to Utopia. Where music lives. WHAT UTOPIANS DO The open secret is that the music industry is struggling with the very basics of music accounting: What was played, when and where? Who should get paid and how much? Utopia Music is bridging the data gap by connecting global consumption, accurate metadata, and fast payments to an industry-wide trust platform. Our goal is to unlock creative value and enable Fair Pay For Every Play to make a better world for Music. The solutions we offer do not threaten to usurp the role of industry incumbents - it is about bringing transparency in the industry and supporting efficient royalty collection for all. Utopia exists for the love of music. A deep rooted belief that success in innovating an entire industry can only be achieved by looking holistically at the music industry value chain. By leveraging modern technologies we are developing a new music ecosystem. We want to help everyone from PROs to Publishers, Artists to A&R by creating new revenue streams, consolidating data and decluttering the admin. Founded in 2016 with the goal of creating a better world for music, we are an ever growing team that will make this happen. Distributed across Switzerland, UK, Sweden, Finland, USA, Spain, Belgium & Austria and with more locations to come soon we are all focused on one common goal: to create a new industry standard for everyone. WE ARE HIRING, WANNA TO JOIN US? We are always looking for talent. Whether your passion is technology, marketing, business development, people & culture or some cool thing you are really good at, we would love to hear from you. All we ask is that you share our vision of making the music industry a better place and our passion for music, tech + people and inclusive values. WHAT WE OFFER Great atmosphere - we live, love & breathe music & tech! Working in an impact oriented team and inclusive company culture. An experienced team to learn from, with proven track records in multiple startups and big tech companies. Our flexible remote policy provides Utopians the freedom to work either from one of our inspiring offices or from home. We celebrate being an international and multicultural company. Competitive benefits; packages depend on location. You’ll be given more details on this during the interview process. UTOPIANS As we want to bring transparency, trust, and clarity to the music industry we serve, we know a change comes from within. Utopia is a transparent, trust-based organization striving to have clarity in thinking and doing what we set out to do. We execute urgently and innovate to grow faster. We ship things that make a difference today, so we can make them better tomorrow. We embrace fairness and are all accountable. Strictly diverse and inclusive. We are an equal opportunity employer. We celebrate our diverse backgrounds and we welcome everyone who identifies with the above to apply. Welcome to Utopia - Where Music Lives! We’re eager to meet You :)

Read more about Utopia Music

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