Product / UX Designer

Salary Competitive

Why you will love Waitwhile💖

Our product team is headquartered in Stockholm, while our entire team is based throughout the Globe. Waitwhile has around 50 employees and is growing rapidly. Waitwhile is a leading brand in our industry and it's only looking up from here!

Waitwhile works to eliminate the 1 trillion hours that people spend waiting in lines every year. Our platform is trusted by over 10,000 companies worldwide and has helped more than 100 million people enjoy a radically better waiting experience.


The Opportunity✨

In this role, you’ll join as our third Product & UX Designer which means you'll play a huge role and get to work on everything design, UX, and brand for Waitwhile. We are looking for a designer who has a balance of great visual design coupled with the ability for storytelling in different formats. 

We’re redefining an age-old idea of waiting in line. There is a lot of work to be done – but our collaborative team of creatives makes the journey thrilling. We’re fast-paced, innovative, and collaborative. We pursue excellence in everything and have a lot of fun along the way. Come join us!


What you'll be doing 🚀

On a day-to-day basis as a Product Designer you will partner with product managers and engineers on building new features and experiences in our platform. You will design flows, wireframes, prototypes, and hi-fidelity mockups using Figma. You must be able to turn complex problems into simple, elegant design solutions for best-in-class mobile and desktop experiences and contribute to maintaining and evolving Waitwhile’s centralized design system.


What we are looking for 📖

You must be a motivated self-starter who is comfortable working across the entire design process from concepts to high-fidelity mockups and have proven experience designing and shipping digital products. To succeed in this role, you have to have the ability to collaborate deeply with other disciplines including product management, engineering, and analytics, be comfortable with uncertainty, and not be afraid to pivot direction quickly. We will also want to see an online portfolio or PDF that you can share. If you have worked in a SaaS or start-up environment that's a huge plus, too.


Skills you will need: 

  • 3+ years of experience in building real digital products that solve real problems (not just websites)

  • Worked in multi-disciplinary teams and with iterative development cycles

  • Ability to design polished, high fidelity mockups and prototypes using Figma/Sketch


Not required, but these skills would be a bonus: 

  • Professional user testing experience

  • Animation/Motion design


Benefits ❤️

We're small but really want everyone on the team to thrive with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

  • Recharge. Super-sized vacation policy and flexible holidays so you can take time off when you need it

  • Great Company Culture. We are on the ground floor of growth and our priority is ensuring Waitwhile continues to be a great place to work. We value employee feedback and strive to maintain an engaging culture.

  • Prepare for the Future.  Pension plan that your future-self will thank you for. (United States & Sweden only right now)

  • Competitive salary in a fast-growing start-up.

  • Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.

For more information or questions please contact us at chelsea@waitwhile.com

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Pension plan
Pension plan

We take care of you, even when you are old and wrinkly.

See all 17 benefits

Working at
Waitwhile

Waitwhile is a digital queue management platform that helps businesses deliver better waiting experiences for their customers through automated, personalized and smartphone-based queue experiences. Waitwhile lets customers wait from anywhere and track their wait time status in real-time online - and helps the businesses automate their customer flows and reduce their wait times with machine-learning optimization. Waitwhile has improved the wait experience for over 80 million guests and collectively given people back over 2 million days they would have otherwise wasted waiting in line. Our customers include IKEA, Lululemon, Louis Vuitton, ADP, US Department of Veterans Affairs, Facebook and thousands of other businesses looking to improve their waiting experiences. The company was founded in 2017 in San Francisco by brothers Christoffer Klemming and Jonas Klemming, with the mission to eliminate the 1 Trillion hours that humans waste standing in line every year. Waitwhile has secured $12 million in funding from investors including CRV and has offices in the US and Sweden.

Read more about Waitwhile

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