Do you want to be part of creating one common state of the art payments platform in the Nordic countries? This is your chance to make an important contribution to P27 Nordic Payments reaching its vision to build the world’s first real-time, cross-border payments system in multiple currencies.
About this opportunity
P27 Nordic Payments is looking for an Operations Specialist who will be part of forming the future payment infrastructure in the Nordics. You will be located at our office in Stockholm and report directly to the Head of Clearing Operations. This position is important in securing the successful implementation of our services and day-to-day operations.
About the role
Your responsibility will be to take part in the implementation of Bill Pay and manage day-to-day operations.
The implementation of Bill Pay includes close cooperation with vendors and banks by driving, collaborating and specifying requirements when defining the service.
When we go live, you will be a part of the team running the day-to-day operations and service including customer service, incident handling and daily real-time payment monitoring. The team will also be responsible for following up on vendors and/or services, development of services, customer reporting and 1st line risk management.
You will:
Focus on customer readiness and service implementation
Analyze and drive ongoing operational optimization as well as ensure efficient processes and procedures to safeguard high-quality, low-cost operations
Collaborate effectively with both internal stakeholders across the organisation, including operations and customer relations and host meetings and customer forums with external partners such as banking communities, vendors and authorities
Define and implement new procedures related to changes in the strategy and/or products
As a part of the team, manage day-to-day tasks related to P27’s payment services, such as monitoring the services, reacting to deviations and managing incidents together with vendors and customers.
About you
To succeed in this role, we expect that you:
Believe payments make the world go around
Have personal integrity, stamina and a high level of energy
Have strong interpersonal and leadership skills to influence and build credibility with internal and external stakeholders
Have strong analytical, time management and problem-solving skills and the ability to quickly understand new issues
Take ownership and have a positive mindset and a can-do attitude.
The values that guide us in P27 Nordic Payments are; Together - Excellence - Trust - Courage. We assume that you share these values with us.
Your experience and background
Working with payment services at a financial institution or financial infrastructure provider
Project management experience
Hands-on experience with day-to-day operations including monitoring and incident handling
Fluency in a Nordic language and English (working language is English).
Next steps
Please apply via The Hub by sending a cover letter together with your CV in one document no later than 9 January 2022.
Interviews can be initiated before the deadline if the right candidate applies so, please send your application as soon as possible.
Background checks are an integrated part of our recruitment process. We reserve the right to reply only to selected applications.
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
We take care of you, even when you are old and wrinkly.
Break a leg! Seriously, we got you covered in our company healthcare plan.
We want to take you from good to great.