About Superb

Welcome !! We are a friendly remote company. Superb created the Guest Experience Management category and is on a mission to change the way restaurants operate by using guest data. Our all-in-one platform is celebrated in the restaurant industry for its ability to provide personalized experiences, build guest relationships, increase retention and maximize revenue. Trusted by the new generation of restaurateurs, we're dedicated to empowering restaurants worldwide.

Superb is the world's # 1 Guest Experience Management platform collecting all the tools to run a restaurant while collecting guest data to provide personal experiences, build guest relationships, increase retention and maximize revenue. Together we believe #experiencematters.

The Superb opportunity

We are looking for a Commercial Operations Assistant to strengthen Superb's Commercial Ops team. That team's goal is to drive profitable growth through business and operational efficiencies. As a Commercial Operations Assistant, you will work in cross-functional Ops teams consisting of Commercial Operation roles and Data Analysts. You will be joining diverse and international teams with flexible working hours.

What you will do:

• Research, plan & implement improvements within our current tooling stack

• Solve business problems via automation

• Ensure data quality and data integrity of Superb's commercial systems

• Research markets and competitors to build GTM strategies to support future growth

• Build reporting that will be used to make commercial decisions and track the progress of our commercial departments

What you will need:

• You are currently enrolled in a Master's degree in a Business related field

• You have a keen interest in working with data and how to present it in a concise and easily digestible manner

• You enjoy creating structure and solving problems through automation, where possible

• You are comfortable articulating findings to stakeholders from other departments

• You are process-driven and eager to learn

• Having worked with CRM, customer success, marketing automation or BI solutions is a benefit

Note: we recognize imposter syndrome is real. Any candidate that does not perfectly fit every skill we are looking for in this role still strongly encouraged to apply

Sounds like a Superb opportunity?

We will fill the position as soon as we find the right candidate, so do not think twice, send your application to us. We are excited to hear from you, do not hesitate to apply!

We only accept applications in English.

Read more about why we created the category here:

https://www.superbexperience.com/guest-experience-management

We have some Superb Perks

• An international team - we are a lot of different nationalities working together!

• We are a remote company, but we also have a hub in the city center of beautiful Copenhagen

• Learning & sharing environment

• Flexible working hours

• Social gatherings; hang out with your colleagues.

  
  

Superb is an equal opportunity employer and values ​​diversity within the company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, or marital status