Are you a community-builder that can create extraordinary experiences? Do you want to be in charge of opening Organic Basics’ very first store?

The fashion industry is the second most polluting industry in the world. We are on a mission to change that. We're not only a direct-to-consumer brand – we're an organisation with a purpose to be proactive in finding new solutions that address our climate crisis and inspire lasting change across our industry. Courage and teamwork are crucial to this. That's why we take a holistic and activist approach to everything we do.

The retail department is new to Organic Basics. We want to give our community a store experience that not only translates our online store to offline experiences, but also connects people and showcases our vision and values to a wider audience. To support us in our mission, we are looking for a Store Experience Manager.

You will be:

• Managing retail operations, visual merchandise, inventory, returns and exchanges, and the facilities of the store

• Creating and executing in-store events in order to build community and foster engagement

• Providing world-class in-store customer support

• Helping customers find their size through personal fitting sessions

• Creating and reporting on sales and support targets

• Planning working schedules for in-store staff

• Engaging as a brand ambassador for Organic Basics, helping to share our passion for our planet face-to-face

You have:

• Previous retail and people operations experience i.e. managing a retail store

• Visual merchandising and retail space management experience

• Experience creating and executing engaging in-store events for customers and community

• Strategic retail operations experience, including the setting and analysis of sales and customer service targets, and management of working schedules

• Demonstrated a reliable, fast-learning, people smart, and friendly approach to handling retail operations

• A high energy level and you enjoy working in a high paced environment

• A dedicated work ethic and are always willing to go the extra mile

• Tech-savvy problem solving skills with experience working within online systems

• Fluency in Danish and English

• An interest in fashion and design with a keen eye for aesthetics

What we offer 

A purpose driven organization

A company with a mission to become carbon negative by 2025 and change the fashion and garment industry for the better – leading by example.

A responsible and entrepreneurial space

We believe in the importance of flat-hierarchies, work-life balance, high focus on development, flexible schedules and self-management. Here you will also have access to a large international network of sustainability focussed business partners, advisors, and professionals.

A fast growing brand

In 2020 we grew more than 350% and in 2021 we will continue to grow with a goal of +200%. In 2022 we aim to double that.

An international and passionate team

We have a team of +50 people joining colleagues from more than 20 different nationalities.

Want to apply?

If this sounds like you, we would like to hear from you. Before you do, here are some tips. We would like to know who you are and the work you are proud of. So please share your resume, LinkedIn, or anything else you find relevant. No cover letter or lengthy essay needed. We will get to know you through some questions in our application form.

We are committed to creating a diverse environment and we highly encourage absolutely everyone to apply for the position, regardless of national origin, color, religion, gender, gender identity or expression, sexual orientation, genetics, disability or age.

Applications are reviewed on a continuous basis.

Start date: as soon as possible