Partner Success Manager (Insights)

Salary Competitive

Revieve is a market-leading beauty-technology company partnered with 100+ global brands on 4 continents building the new standard of commerce across skin, beauty, health and wellness. We enable brands and retailers to drive their customer-experience leveraging AI, AR and Computer-Vision. We've been fortunate to partner with world-leading brands including ULTA, Shiseido, Unilever and others to drive business results.

 

We need you because 

To help drive the value our brand and retail partners receive from working with Revieve, we're looking for a Partner Success Manager with a focus on Data Insights. 

We are looking for a team member in Helsinki to take care of our partners in North and South America covering a late time schedule (weekdays around 4pm to 10pm EET).

You'll need to be fluent in data and analytics as well as have a good understanding of technology products. Ideally, you have experience in producing insights from data and suggesting technical solutions to drive results. If you've ever been involved in working with e-commerce analytics, even better.

You have experience in working with fast-growing companies with international teams. You have an aptitude and desire towards learning and a strong bias for action and initiative-taking.

 

In this role, you will 

  • Lead projects from implementation to business results, leveraging internal and other resources to support partners.

  • Monitor customer data, health indicators, renewal process, and growth opportunities and translate those into strategies for success. 

  • Build and nurture relationships with partners. Capture and understand customer feedback and propagate it in the organization.

  • Continuously work with data to drive high-quality insights for the partners to ensure the success of the partner's journey.

  • Deliver and communicate the results, business impact, and recommendations with reports.

 

To succeed in this position, you need to 

  • Have knowledge of customer success processes and procedures, experience promoting value through the customer experience

  • Have a strong ability to plan and manage numerous processes and projects simultaneously. Ability to prioritize and respond quickly in an ever-changing environment.

  • Have experience using analytics techniques to contribute to company growth efforts, increasing revenue, and other key business outcomes.

  • Have a proven record of working with Google Analytics and other analytics tools. Understanding of analytical concepts and statistical techniques are a big plus.

  • Have experience in business analysis and insights reporting function where data was analyzed to influence strategic decisions is highly desired.

  • Have strong problem solving, quantitative and analytical abilities.

  • Have the ability to work with diverse, multi-geographical partners & team

  • Have excellent communication, collaboration skills.

  • Be self-sufficient and self-driven

  • Have excellent English Skills, Spanish will be an asset. 

 

This is us

We’re a group of creative minds and growth-minded action-takers. We’re proud of the work we do and inspired by the people we work with. Although we are organized in different departments, many of us wear multiple hats and thrive in the ability to learn new things and grow, both professionally as well as personally.

We’re inherently global with a diverse team of about 65 people representing 20+ nationalities across 4 continents and 8 different time zones.

 

Joining us, you will get

  • Opportunity to be a part of industry-wide transformation within health, beauty & wellness

  • Opportunity to be a part of building Revieve’s growth story and success globally

  • A network of ambitious and supportive colleagues around the globe

  • Full-time work, possibility to work remotely within the Finland

  • Competitive salary

  • Flexible working hours

  • Skill development and well-being budget

  • Personal budget for equipment 

  • Paid vacation time (five weeks/ year)

  • Paid parental leave

  • Occupational Health Care and Dental Care

 

If you join us, you'll be able to enjoy being part of a fast-paced environment where we get stuff done and are fully aligned on a shared vision.

Intrigued? We look forward to hearing from you!

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Skill development
Skill development

We want to take you from good to great.

Maternity / paternity leave
Maternity / paternity leave

Kids are the future, go spend time with them.

See all 14 benefits

Working at
Revieve

Revieve is a market-leading beauty-technology company partnered with 100+ global brands on 4 continents building the new standard of commerce across skin, beauty, health and wellness. We enable brands and retailers to drive their customer-experience leveraging AI, AR and Computer-Vision. We've been fortunate to partner with world-leading brands including ULTA, Shiseido, Unilever and others to drive business results. We’re a group of creative minds and growth-minded action-takers. We’re proud of the work we do and inspired by the people we work with. Although we are organized in different departments, many of us wear multiple hats and thrive in the ability to learn new things and grow, both professionally as well as personally. We’re inherently global with a diverse team of about 65 people representing 20+ nationalities across 4 continents and 8 different time zones.

Read more about Revieve

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