Make your impact and be part of shaping the future for SameSystem; a Danish Software-as-a-Service company. We adhere to an agile mindset, and you will be part of a 60-man Product Tribe, utilizing your deep industry knowledge in a squad, becoming the Subject Matter Expert within that area of the product.  

Be part of the Great Explorers United; three words representing our values in the product team. Always strive to improve your craftmanship; always challenge the status quo and explore for better ways; always help each other. 

Your role in the Company  

By combining your knowledge of the industry and the product, you become the expert on the given subject matter – an area of the product. As a Subject Matter Expert, you understand the way the product works and why it works that way. Together with the Product Owner and UX designers you go from forming the initial ideas, to co-create the concepts with the customers, and finally executing the implementation with the developers – driving product transformation using a data driven approach. Your responsibilities include: 

• Drive product transformation using a data driven approach  

• Answer product questions that come from within the organisation  

• Test and validate user journeys – ensure not only that it works, but also that it meets the business needs of the users 

• Assist with troubleshooting and incident handling 

• Conducting risk assessment and create acceptance criteria 

You will be part of a Subject Matter Expert Chapter with focus on improving your own craftmanship, as well as that of your peers. We have a dedicated Chapter Lead with focus on Subject/Industry knowledge assisting and empowering you as Subject Matter Expert.  

We are looking for new Subject Matter Experts for these the area of Schedule & Planning. 

Your Profile 

As a Subject Matter Expert, you possess a blend of business knowledge and technical savviness and be able to use to details in building a coherent whole. You are diligent and root your opinions in a solid understanding of the given subject matter – you take the time to research and like to solve problems with a structured approach. You are a driven and open-minded person with a desire to understand our go-to-market, the retail and food-service industries, making you able to identify and predict what our customers really need. We expect the following of you: 

• You are highly proficient in writing and speaking English 

• You have a flair for IT software 

• You can comprehend and break-down complexity 

• Experience/understanding of manual testing 

• Able to communicate on all levels of the organization  

• You have had a role as a manual tester, business analyst or similar 

SameSystem - a social and entrepreneurial working environment  

We provide the leading Workforce Management Solution for the retail and hospitality industries in Europe using advanced forecasting based on AI, first-mover technologies as iBeacon and Machine Learning and forecasting compliancy features that assist with local labour laws. All the right tools to optimize retail business - made for retailers, by retailers.   

With us you get more than 130 talented and dedicated colleagues. We have a highly motivating work environment where we are eager to help each other and celebrate our successes. You can look forward to participating in many different social activities and fun company parties (when the situation permits it) – we are a social bunch who likes to spend time together.   

Office and work hours  

We trust you, so you are free to work remotely and manage your own work hours. However, we like to work together, so we hope to see you at our office. This position is available from our office in Denmark or Lithuania.  

Denmark: The office is located at Rentemestervej 2a, 2400 Kbh NV. 

Lithuania: The office is located in Park Town at Lvovo g. 105A, Vilnius.  

Are you interested?  

If you have any questions regarding the position, please contact Head of Product Tobias Ritlov at +45 40 95 36 62.  

If you are interested, please upload your CV and application. Start date as soon as possible, so apply today.  

We look forward to hearing from you.