A key management role with strategic impact, to lead the expansion of dingdong business, fulfillment centers, customer base, and practices in the four Nordic countries. Job includes executing on the agreed business plan to reach agreed growth plans and customer satisfaction levels.
Job Responsibilities
Work closely with the Founders to define strategy and processes around expansion according to the business plan
Project owner for new location launches; Coordinate the scouting and opening of new locations across the Nordics end-to-end
Build and lead a team to greatness - hire top talents and help them perform, grow and develop as professionals
Be on-site for the first week after launch to ensure that our culture is reflected
Work closely with headquarters to learn about and implement best practices from our other markets
Owner of go-live timelines
Coordinate efforts across teams to ensure great customer experiences from Day 1
Define Key Performance Indicators for launch, ramp up and continued growth
Make sure all operations are data-driven and Key metrics are in place
Identify and leverage local business partners and suppliers to enhance customer value of the DingDong services
Help define and optimize the processes of a launch and our launch playbook
Detect and connect open ends in all dingdong countries and build strategic solutions together with founders
Partner with various department stakeholders to identify solutions that enhance and drive the overall business strategy
Identify opportunities for process improvement and works with other functions to design and implement enhancements
Budget planning and forecasting responsibility for cost and revenue side of local business
Requirements
What you add to the dingdong Team:
You have gained 3-5 years experience in a fast-paced environment (consulting, startup, VC, etc.)
You see yourself as an entrepreneur and you are eager to take the next steps - launching a new dingdong location is almost like launching your own startup
You are willing to make dingdong your mission and are ready to put a lot of hard work into making this business a success
You love traveling and you're flexible when it comes to your working location
You have a hands-on mentality and are willing to get your hands dirty
You have very good communication skills and are proficient in both written and spoken English
What it is to be a part of our journey:
Be part of an early-stage start-up and shape our Nordics-Business-Modell
Interact with inspiring team members and grow faster than ever before
The incredibly steep learning curve from day one
Great opportunity to build something you are proud of, we are growing super fast
An awesome team spirit and an exciting workplace with a dynamic and international environment in the middle of Stockholm
A transparent company culture with flat hierarchies and a high career growth trajectory at dingdong
If you want to build something you are proud of & you believe in the vision, we want you to become part of the team.
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Peckish after lunch? We got your back with soft drinks, treats and fruit.
Your local office is your anchor point, thus, we placed it centrally at your convenience.