Astro.io is a startup rebuilding the investment platform to help the next generation make better-informed investments. The customer is at the center of everything we do. The Astro.io app will take the customer by the hand from the basics to the more technical information, all while investing any amount of money. We believe in learning-by-doing. The journey towards better-informed investments is mapped out for the customer.

Opportunity

Do you care about forming positive relationships? Astro.io is committed to providing a good service to our customers. As the Customer Relations Intern, you'll build lasting relationships with our customers by solving even their smallest problems. You’ll gain a meaningful role in demonstrating that we care about our customers. You'll test your knowledge and skills in a fun, fast-paced entrepreneurial environment and gain valuable experience.

Profile

You’re pursuing a degree in Business, Marketing, Communications, or equivalent.

• Sincere interest in investing.

• Stays calm when customers are stressed or upset.

• Firm written- and verbal communication skills.

The Role

Imagine creating the absolute best investment experience. Bring passion and dedication to your work, and there's no limitation to what you could accomplish. We're looking for a Customer Relations Intern who maintains an empathetic attitude toward customers at all times.

You care about people, and you enjoy helping with all types of customer issues. You will communicate with customers over the phone, email, and social media. You will contribute to creating the Astro.io customer care system. You're an outgoing personality as in-person networking will also be part of the job.

Team

As a young dynamic team, we value people, excellence, disruption, transparency, intuitiveness, and fun. We care about people and enjoy social activities with the team and our customers. We’re building a creative environment with the freedom to innovate. Ambition is a must as we’re enjoying disrupting a legacy industry.

Formalities

The position is a 3-6 months internship. We’re flexible with start and end dates.

Our office is at the Symbion co-working space in Østerbro, Copenhagen, Denmark, which means you’ll be working in a vibrant and highly creative atmosphere.

If you have any questions regarding the position, please contact Rasmus Koch Nielsen by mail or phone, see below.

We screen applicants as they come, so don’t hesitate to send us your CV and motivational letter through the Hub.