At nShift Return, we offer a best-in-breed solution for solving something most people either hate or never think about: the dreaded e-Commerce return.

Our platform has grown in response to the digital boom, and feedback we receive from our clients that we continuously collect.

We've now reached a point where we need to have a dedicated Product Manager that can make sure that our product is not only the best in the market but also will continue being so in the coming years ahead.

Your Responsibilities

You'll be responsible for the execution of the product vision, making sure the nsShift Return product is polished, and help potential customers, partners and employees understand all the core values the platform offers.

Essentially you'll be involved in developing the product roadmap, establishing a timeline for the product development but also serve as the product evangelist.

Who are you?

  • You have experience from similar roles, and SaaS

  • You love building user-centric products and love making complex things easy.

  • You want to be trusted by your team, but also realise that means having lots of responsibilities.

  • You have knowledge that you want to put into production, but you are also are eager to learn.

How do we imagine a day will look?

Well, to us, this role is new so you will have the chance to form it. We imagine you working closely with clients, the sales team, and our development team to continuously connect the feedback to the roadmap for product improvements.

You'll have access to our monitoring tools to see how users use our platform to identify patterns that will lead to a better product.

Our sales team and partners will also invite you to meetings to present the product and showcase how much value it can and will create for them.

You'll report directly to the Product Manager, and have real power to deliver a best-in-breed returns solution for retailers and consumers.

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Central office
Central office

Your local office is your anchor point, thus, we placed it centrally at your convenience.

See all 11 benefits

Working at
nShift Return (Previously Returnado)

Do you know who hates returns more than consumers? Merchants. We take the most hated part of online-shopping, returns, and turn it into something people love. nShift Return is the cloud-based go-to solution for reverse e-commerce that empowers retailers (& e-tailers) worldwide by turning returns into their competitive edge. We simplifying the returns process for consumers and minimise handling time for merchants while integrating to all other systems in IT infrastructure. The concept is easy to understand but handling transactions in 100+ markets for industry-leading brands requires strong tech and a great team. Do you want to be a part of building the future of eCommerce?

Read more about nShift Return (Previously Returnado)

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